Stayed at Hotel Roemer on a recent 3-day trip to Amsterdam. We arrived early in the morning from New York so the room wasnt ready when we arrived. Not a problem as this is always the case when traveling to Europe from the US. Nevertheless, the staff took down our mobile number and called us with an hour to tell us our room was ready to check in. Excellent news after a long flight. Lovely rooms and excellent staff made our stay a pleasure. Will be back for sure if we're ever in Amsterdam again.