It may be a nice hotel, but we will never know because it overbooked us. So we arrived at 9pm in the night and found we do not have a room?????? You can say it happens ( just as the hotel front desk told us), but you can't deny that accepting a booking and making sure your guest have what they booked for are the fundamental rule got a hotel business. Who will trust themselves with you if they are worried that they may arrive in the night with no place to stay??? There are hundreds if not thousands of nice hotels in Amsterdam, my fellow friend, believe me, you don't deserve to be treated like this!!