We were a little anxious as some of the reviews lately have been very mixed but we had a great stay. Yes, the staff were not the same every day but all were helpful and polite and provided extra pillows and ice for our drinks faster than some 5 star hotels we have stayed in. The lift was an adventure every time but as we had the attic rooms we were glad to have it. Both our rooms were clean and the bathrooms fantastic. The towels didnt match but who cares as they were clean as was the bed linen. Location was superb and breakfast fine.Free internet was always working and available and a real bonus. Yes , there are a few "red lights" near by but we felt safe at all times and would recommend this unique hotel to all of our friends.