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“Good hotel, excellent location.” 4 of 5 stars
Review of NH Amsterdam Centre

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NH Amsterdam Centre
4.0 of 5 Hotel   |   Stadhouderskade, 7 | City Center, Vondelpark, 1054ES Amsterdam, The Netherlands (Vondelpark)   |  
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Ranked #76 of 353 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersSilver level
Europe
Top Contributor
67 reviews 67 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
“Good hotel, excellent location.”
4 of 5 stars Reviewed August 21, 2014

Good hotel. Excellent location in Amsterdam city centre. Some tram and bus stops in front of the hotel. Other stops (including bus to Schiphol Airport) 4-5 minutes walk away only. Close to most famous museums, theatres, Concertgebouw, lots of restaurants etc.

Friendly and efficient staff. Excellent buffet breakfast. Rooms complete and comfortable as can be expected from a 4 star NH Hotel.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Paradise CA
Top Contributor
64 reviews 64 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 21, 2014

We stayed here with a tour group in July, 2014 and were pleased with the hotel. Our room was clean and the bath had enough shelf space. It also had a retractable clothes line in the bathtub The room and bath were clean. The beds were comfortable but the pillows were very small. There was free Wi-Fi in the room. There were plenty of breakfast choices available and the food was good. The location was perfect; within walking distance to many, many restaurants and shopping areas.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brussels, Belgium
1 review
4 of 5 stars Reviewed August 21, 2014

Nice and clean hotel: friendly staff , extensive breakfast,super location (near boats,bus,public transport,shopping areas). It is perfect for a stay in Amsterdam and without any doubts value for money.


  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
t_lebbink, Manager at NH Amsterdam Centre, responded to this review, August 28, 2014
Dear Kathleen_S484,

What a pleasure to read you have had a good stay in our hotel! Thank you for your review. We would be delighted welcoming you again in the nearby future.

Best regards,
Tim Lebbink
Hotel Director
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Milan, Italy
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

Great courtesy and clean rooms. Never had any inconveniences, rooms are quiet and food at breakfast is great. Only minus: american tourists who are quite rude and impolite, but the hotel can do nothing for this.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
t_lebbink, Manager at NH Amsterdam Centre, responded to this review, August 28, 2014
Dear Nimeo,

We truly appreciate it that you took the time to write a review with regards to your stay. We are pleased to read you have enjoyed your stay, thank you!

When planning your next trip, will you think of NH?

With kind regards,
Tim Lebbink
Hotel Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Linkoping, Sweden
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 18, 2014

Liked the location of the hotel and the room was nice and tidy, but on the second evening the air conditioner started to make loud banging/knocking sound every 20-30 min. The noise lasted 5-10 seconds every time. This made it impossible for us to get any sleep that night.

The morning after we told the reception about it and they said they should fix the problem. After being out in the city all day we returned to the room in the evening only to find that the problem was still there and we did not get any information about it. This time we solved the problem by turning the AC off which meant that the room got to warm so our sleep was ruined that night to.

When checking out we told them about it. The staff looke surprised and only said "Oh sorry" whitout any information about why they did not fix the problem. My guess is that nobody paid any attention to it. They probably ignored to whole it

I have never met such an arrogant behaviour in a hotel. If failing to fix the problem they should have offered us another room, but no they totally ignored us.

To add to the humiliation they offered us a compensation in the form of a voucher for a room upgrade on our next stay in a NH hotel. The voucher is valid only six month which makes it useless for us as we are not planning any trips to any of the cities mentioned on the voucher within this timeframe and secondly we don't want stay in any NH hotel after this "treatment". In reality this so callede "compensation" is worthless for us. I was expecting to get a reduction on the room rate or maybe give us the breakfast for free.

I strongly advice travellers to choose another hotel chain. If you end up in this hotel, make sure you don't get room 702.

All electronic equipment can fail. This is not a problem for us. The problem is how poorly it was taken care of and how arrogant we were treated.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
t_lebbink, Manager at NH Amsterdam Centre, responded to this review, August 28, 2014
Dear 183Thomas_A,

Thank you very much for sharing your experiences with regards to your stay at the NH Amsterdam Centre on TripAdvisor.

With deep regret we have read you felt ignored as a guest that just expressed a technical failure to the hotels employees. We are so sorry we made you feel that way. We are constantly aiming to improve ourselves and therefore we are very thankful you gave us the above information so we can investigate the situation and prevent it in the future.

We sincerely hope you are willing to give us at NH Hotels another chance so we can show you that we are able to provide you the service that you deserve as a guest. Should you be planning to return to Amsterdam, please send us an e-mail (via n.drullman@nh-hotels.com) so we can deliberate on how to give you an exceptional stay and new and better memories of the hotel.

With kind regards,
Tim Lebbink
Hotel Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stradbroke, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

Stayed here for a short break, for a friends 50th Birthday gathering. Nice hotel, picked a double room with view on 1st floor.
We overlooked the road and canal which was fine. Nice good sized room, loved the large windows, and very comfy queen bed, could be noisy at night if you wanted the window open, but air con worked a great, so it really wasn't a problem. The room was very clean. Wasn't until the last morning that we found marks on the windowsill that looked a lot like blood, but we didn't touch it. And I have only just remembered it, so didn't tell the hotel. Nice to have iron and board in room, ready to use if needed. Staff were very nice.
Did not have breakfast in hotel, went to a pub in town, and also round the corner R.H.S to a trendy little art cafe, that did organic food, that was lovely.
Love,love Amsterdam found everybody very helpful and friendly, we did have a birthday meal in the restaurant that joined the hotel, started was not very nice, but the other two courses were lovely, and staff very nice. All in all a great stay.
Very good position for everything, trams/buses are great to get around, we had 24hr ticket, really cheap.

Room Tip: Having a view is worth it if you can get one. Higher up less noise I think. But windows with glazing...
See more room tips
  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed in a superior room for one night on the 12th of August. Room was huge with the biggest bed very clean inside and out. Stayed in this hotel once before in a basic room. Would stay here again. Only downside was not much variety with breakfast and two of the trainee receptionists didn't even acknowledge me for ages at the desk they just looked and laughed. Perfect location for everything. All the main attractions in walking distance!!

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
t_lebbink, Manager at NH Amsterdam Centre, responded to this review, August 27, 2014
Dear Jackcrossley,

Thank you very much for your review! We are happy to read you would stay with us again. With regards to your comment about the front desk we would like to apologize because you should have been acknowledged right away. We will discuss this within the team.

It would be a pleasure to welcome you again in the future.

With kind regards,
Tim Lebbink
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Centre

Address: Stadhouderskade, 7 | City Center, Vondelpark, 1054ES Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Amsterdam
#12 Green Hotel in Amsterdam
#40 Business Hotel in Amsterdam
#46 Luxury Hotel in Amsterdam
#65 Family Hotel in Amsterdam
#76 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Centre 4*
Number of rooms: 232
Official Description (provided by the hotel):
The luxurious four-star NH Amsterdam Centre is conveniently located in the city centre of Amsterdam opposite the Leidse Square within walking distance of Vondelpark, Heineken Brewery, and the world famous Rijksmuseum featuring a slew of Dutch masterpieces, including Rembrandt's The Night Watch. ... more   less 
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Also Known As:
Nh Amsterdam Centre Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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