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“Comfortable and Friendly (almost)” 4 of 5 stars
Review of NH Amsterdam Centre

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NH Amsterdam Centre
4.0 of 5 Hotel   |   Stadhouderskade 7, 1054 ES Amsterdam, The Netherlands (Vondelpark)   |  
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Free Buffet Breakfast
Ranked #101 of 343 hotels in Amsterdam
Woking, England
1 review
“Comfortable and Friendly (almost)”
4 of 5 stars Reviewed August 28, 2013

2 complaints:
1) Internet service AWFUL! Wi-fi PAINFULLY slow, so we bought (at 9 euros per 24 hours!) 'fast' Ethernet connection (only able to use computer on desk w/connection to Ethernet cable). Even then, the connection had to be reset over and over as it continually disconnected. And my phone simply wouldn't connect at all. Woman at front desk was very kind and tried to sort it for me but when she couldn't, she got me on the phone to speak directly to Swisscom and although the woman was polite and tried to help, we just kept going round in circles where everything she told me to do, did nothing. Ended up spending almost half an hour on the phone to eventually be told it was a fault with my phone! A fault, apparently, that only happens in this particular hotel as was able to connect everywhere else in Amsterdam!

2. There was an INCREDIBLY RUDE woman who worked at breakfast 'welcome desk'. On Saturday, we witnessed her actually tell a man off for having the 'audacity' to take one banana and one apple from the fruit selection and take them with him. She told him he was not allowed to take 'his lunch' from the breakfast buffet! Now surely, it's one thing if the guy had been filling his backup up with food -- but taking one or two pieces of fruit after having paid either 17 euros or 20 euros (depending on whether he'd pre-booked) for breakfast, SURELY should 'entitle' him to a couple of pieces of fruit to take away? At the very least, it's an incredibly common thing for people to do and something we've NEVER seen ANY other hotel get shirty about!

On Sunday we did not have breakfast in the hotel but I went to buy a cup of coffee from the bar. No one was there, so I went over to the breakfast lady who was standing with a kind-looking male co-worker. I politely asked if, as no one at the bar, I could buy a cup of coffee from them. They both told me, simultaneously, and with smiles, to 'help myself' without charge to their coffee machines. Very kind! But then when my sleepy eyes didn't see the little cold milk jugs, I went to the big milk jugs by the breakfast cereals, and this woman followed me and practically accused me of trying to steal a bowl of cereal! As I left, walking between them, just as I was smiling at her co-worker and saying thank you to him, the woman (who had her back to me) said a loud "YOU'RE WELCOME!" as if I had no intention of thanking her too which I would've done had she given me half a second! This woman MUST go!!!!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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The Hague, The Netherlands
Top Contributor
94 reviews 94 reviews
87 hotel reviews
Reviews in 56 cities Reviews in 56 cities
318 helpful votes 318 helpful votes
3 of 5 stars Reviewed August 27, 2013

Four years ago I also stayed here so I can compare. I now booked through Priceline and got a room for a Sunday night for just 56$ plus costs, 54 euro, so I shouldn't complain. And the staff are wonderful.
I had a problem with my credit card but it didn't matter. And they know that through Priceline also the citytax is paid. At first I got room 240, but I didn't like the noise at the back of the hotel (some generator) and got then room 537, almost quiet.
When coming back at night I could not use the TV remote control. Didn't work at all, just the buttons on the very old TV (not flat-screen) but bad reception.
I could not sleep due to the hard bed (I now need ulra-soft matrasses).
There was sometimes a inside or outside noise all night so I was happy I could leave in the morning.
The whole atmosphere in the boring room was nothing to write home about. Despite low price I won't be back. Now they had abandoned the free oranges and free lobby internet PC . There's free wifi but I can't use that. On TV was a keyboard. For what? The whole TV was useless. And tiny bathroom with small bath and poor shower. Earlier this year I liked NH Musica better but that's far away from the centre.
No swimming pool. Breakfast 20 euro so I didn't take.

Room Tip: On the front there's street noise and in the back there's generator noise, but 5th floor was...
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  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zürich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2013

Pefectly located next to Leidseplein and Vondelpark, right on main tram routes, we chose this hotel to make our getaway break in Amsterdam easy. The room was clean and comfortable but there were three things that really bothered me: the crap hotel wifi (this drives me mad in 2013), the ancient cathode-ray TV that I couldn't plug my iPad into and the charge of 20 euros for an average buffet breakfast. So if you're not bothered about wifi, breakfast or TV I'd give it four stars, but otherwise it's a three.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Salvador, San Salvador, El Salvador
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2013

Normally, a guest will not write a comment either had a poor or great experience.
I been in luxury hotels such as Ritz Carlton or Mandarin Oriental, and I can say now that this hotel NH AMSTERDAM CENTRE had achieved for me the same level of service that those luxury hotels provide.

My experience in this hotel was just some weeks ago, my friend and I did a Europe trip for one month visiting 7 countries. This hotel has a perfect location, wifi-included, full amenities in room and perfect for a business traveller as well.
The highlight was that I forgot my purse in this hotel, inside the purse were very special belongings and expensive i must say.
I did not realize i forget until one week later, by this time I was in Brussels and I decide to stay in another NH hotel, therefore I realized my purse was not with me. Immediately, I called NH AMSTERDAM CENTRE and they carefully saved my belongings. The General Manager put in contact with me and took care of sending my belongings to the hotel in Brussels.

Im so thankfull because each employee took the time and the interest to send my belongings, in both hotels NH BRUSSELS AND NH AMSTERDAM.
For the price you pay in this hotel, you wouldnt expect such a great service.

I truly recommend anyone to visit this hotel chain, Ill definitely will, next year on my europe visit.

BEST REGARDS TO ALL.
THANKS
Miss. Coreas

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 21, 2013

I'll try to keep this brief - in all honesty, I wanted to give this 3.5 stars out of 5, but it didn't seem to let me choose 3.5 - either 3 or 4.
I hadn't read any recent reviews before I took my trip - I did not want to be influenced.
Check in was good - a slight wait of about 3-5 mins, and then a couple of forms to complete - but all good. Directed to the lifts to find my room on one of the upper floors.
Lift ok - and then the lift stops and the doors open - and alas, the carpet is well worn out, and a pukey browny/grey colour.
I didn't really take too much notice of the carpet between the lifts and my room - but a lot of reviews on here do mention the carpets need replacing.
Anyway - onto the room - a non-smoking room requested - told that the whole hotel was now non-smoking - but I believe this has been a recent change - as soon as I opened the door, I could smell cigarette smoke - so maybe the former smoking rooms are in need of a deep cleanse/refresh - this same smell greeted me every time I came back to my room.
The room itself was relatively small - but not excessively - but had a desk, chair, a stool (?) and a double bed - and TV - the TV was surprisingly not flat screen - I'd have thought a 4* hotel would have upgraded to flat screen TVs by now?
There was TV on demand - with their daily special offer of 24.50 euros to watch anything - slightly excessive, having stayed in a London hotel a few years ago and having a very similar deal at £7.50GBP.
As it was, some of the TV channels were very poor reception - but I didn't really come to Amsterdam to watch TV.
The view out of my window was of the Marriott hotel.....if only! Actually the NH is not that bad - and I'm sure the Marriott would be suitably more expensive.
This is aan observartion, rather than a criticism - but the bedroom floor was hard wood - no carpet - this seems to becoming a common theme - so cannot complain about the carpet in the room.
Finally - on the room - the shower was not exactly a power shower - it was adequate - but not great.

Onto service - and I have no complaints on this score - the staff are friendly, professional and knowledgable.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2013

We stayed for 2 nights in August. The hotel is very close to the buzzing Leidseplein and the beautiful Vondelpark. We booked through Priceline and got a pretty good rate (althought I think we could have gotten something even lower!) When we got to check-in early in the morning to drop off our bags (we knew check-in time wasn't till later) they said they could not guarantee a double room, but we made it quite clear that we would not accept a twin. When we got back to pick up our keys, we were pleased to see we had double rooms. The rooms are nice and seemed clean - although the bathrooms are pretty small. Bed wasn't that comfortable. It had all the necessities like hairdryer and iron (very important to the OH!)
The breakfast is ridiculously expensive, enough cafes and restaurants around to go eat outside.
there is a nice looking bar downstairs but we never used it
Overall, I would recommend.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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McLean, Virginia
Top Contributor
57 reviews 57 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed August 20, 2013

Centrally located adjacent to the grassy fields, playgrounds, and landscaped gardens of the Vondelpark -- Amsterdam’s largest park -- the NH Amsterdam Centre is just a few minutes’ walk to the magnificent Museumplein (Museum Square), where I spent much of my time in the city. The Museumplein is home to such major cultural attractions as the storied Rijksmuseum with its impressive collections of Rembrandt and other Dutch masters, the Van Gogh Museum, and the newly reopened Stedelijk Museum of modern art, not to mention the Concertgebouw concert hall. During my three-day stay in the city, I made good use of the highly recommended Museumkaart (museum card) which costs around 50 euros (US$67 at the then-current exchange rate) and allows unlimited free entry to several dozen museums in Amsterdam, including the Anne Frank House, and elsewhere in The Netherlands

Beyond its excellent location, I found the hotel to be well-run, modern, comfortable, and convenient, with a helpful front-desk staff and an OK dining room for breakfasts and the one dinner I ate there. A big plus upon my early-morning arrival was the unexpected availability of a room at that time of day, a very fortunate occurrence after a long overnight flight from the United States.

My small single room at the NH Amsterdam Centre featured a somewhat complicated safe for valuables (read the instructions to set up a semi-permanent entry code), a fridge, and free wi-fi with a strong signal, at least in my location. The bathroom included several amenities including hair dryer and shower cap, and offered fairly quick hot water at all hours. Surprisingly for Europe, there was a North American style ice-dispensing machine in the corridor on my floor, where I could fill the ice bucket I found in my room.

On the downside, the room had a terrible view overlooking a dismal maintenance area in the back, possibly the gloomiest view I’ve ever had from a hotel room. There was not much drawer space in my cramped quarters, although I was able to make use of some empty shelves in the closet. I suspect that the higher-priced double rooms are larger and have better views, but my room was quite adequate for one person -- I slept well at night and did not spend that much time in it during the day.

If and when I return to Amsterdam, I will be happy to stay in the NH Amsterdam Centre once again.

Room Tip: Ask for a room with a view, probably in the front. The alternative is not pretty.
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about NH Amsterdam Centre

Address: Stadhouderskade 7, 1054 ES Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Amsterdam
#57 Luxury Hotel in Amsterdam
#69 Business Hotel in Amsterdam
#83 Family Hotel in Amsterdam
#101 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Centre 4*
Official Description (provided by the hotel):
The luxurious four-star NH Amsterdam Centre hotel is conveniently located in the heart of Amsterdam. at It is right across from the lively Leidse Square in the fashion and museum district, an area brimming with entertainment, dining and nightlife options. Amsterdam's characteristic canals and the city's top museums are just a short stroll from the hotel, as is the exclusive "PC Hooft" shopping street and the Vondelpark, a sprawling urban green space. The hotel is also within walking distance of the Heineken Brewery and the world famous Rijksmuseum, featuring a slew of Dutch masterpieces, including Rembrandt's "The Night Watch". The Museumsquare, home to several museums including the Van Gogh Museum, is just a ten-minute walk away from the NH Amsterdam Centre.. The NH Amsterdam Centre hotel features 232 stylish standard and superior rooms as well as two elegant suites. The rooms come with a range of amenities, such as WiFi internet access, coffee- and tea-making facilities, air-conditiong, safe, minibar, iron and ironing board and a spacious work desk. Ristorante Sogno is one of the best Italian restaurants of the city. Enjoy the best of the traditional Italian gastronomy and experience the authentic Italian atmosphere. The Lounge 'L' in the lobby of the hotel is the perfect place to plan your day or unwind after seeing the sights. Relax with a coffee or cocktail while enjoying the views of the bustling Stadhouderskade and Leidse Squarehot. The hotel is within a three-minute walk to all tram connections and we offer direct airport shuttle service (surcharge). Plus, our knowledgeable staff is available to assist you with canal tour bookings and museum tickets. The NH Amsterdam Centre hotel offers a relaxing Wellness Center and state-of-the-art fitness center, which are the perfect ending to your busy day, whether you're here for pleasure or have just attended an event in one of our meeting rooms. ... more   less 
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Also Known As:
Nh Amsterdam Centre Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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