Before travelling, I read a lot of reviews regarding this hotel and I must say, I disagree with many of the bad reviews in my experience.
We travelled here in Nov 2013 for a show in the Ziggo Dome.
Firstly, very easy to get to from anywhere! From Schiphol, get the train to Amsterdam-Zuid, then jump on a Metro towards Spaklerweg and get off at Overamstel. Then a simple straight 5-6 min walk which is safe and secure.Then to get to City Centre. Just get the Metro to Spaklerweg and head towards Amsterdam-Centraal. You can also get to Amsterdam Arena/ or Ziggo Dome if you head towards Gein.
On arrival, we were greeted by very friendly staff who were more than happy to help. We stayed on the 5th floor, and chose to book a deluxe room (which was €26 more, but worth it). The deluxe rooms just have nicer things. Nicer TV, good bathroom, and all clean.
One thing that people complained about, was that you had to use your key-card to access the lift, and all hallways. I actually like this idea, it's very safe and secure.
We did not have food in this hotel as it was very expensive. The Petrol Station/ Car Garage outside provides cheap food and is just perfect.
We had one issue. On departure, the fee was approx. €62 over our expected fee. I consulted reception and it turned out that they were trying to charge us for breakfast which we were never offered, nor did we have. I displayed my booking.com booking details form where it clearly stated 'NO BREAKFAST' and displayed the total charge. The problem was quickly rectified and we were not charged. The staff member was quite rude but oh well, we all have bad days.
Overall, cheap, clean and nice. We got it for a great price and we will possibly return in 2014.
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