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“Walking Distance To All Major Sights” 4 of 5 stars
Review of Hotel des Arts Amsterdam

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Hotel des Arts Amsterdam
2.0 of 5 Hotel   |   Rokin 154-156, 1012 LE Amsterdam, The Netherlands (Centrum)   |  
Hotel amenities
Ranked #260 of 356 Hotels in Amsterdam
Near Bristol
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Walking Distance To All Major Sights”
4 of 5 stars Reviewed October 2, 2013

This relatively small hotel is wonderfully situated in the heart of the old city centre.

The staircases are steep (and get steeper as you go higher) but not impossible even with a big case. I was pleased to see that the stairs are duplicated providing an alternative escape route in case of fire.

We stayed in a third floor room with great views over the canal and were very pleased by the good size of the room. We were also pleased to find memory foam mattresses which were far better than some beds I've encountered in some otherwise good hotels. The room was clean and the décor was gently quirky (I liked the gold cherub over the bed) rather than flashy or posh. One downside of staying at the front, however, was the large (it takes up 6 windows) in the building across the canal which ran all night - the light did make finding the bathroom easier so I suppose everything has an up side.

Breakfast, taken in the cellar, was adequate rather than great but the coffee was fresh and tasty.

I think the hotel was short staffed while we were there as we seemed to deal with the same helpful and friendly English lady whenever we came in. The shortage of staff was not reflected in poor service.

Overall we were very happy with this hotel I have given it four stars as a mark against other similar hotels. Don't expect all the bells and whistles of a large modern hotel but if you do choose to stay here you can seem the inside of an old traditional city centre Dutch house and walk to all the main sights.

Room Tip: The rooms at the front have wonderful views - higher is quieter.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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110 reviews from our community

Traveler rating
    9
    44
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    19
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Vancouver, Canada
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 26, 2013

After having had a mix-up and our reservation being cancelled at another hotel, we searched the internet and found this hotel! We had a great family room over-looking a canal and the streetscape of Amsterdam. Our room was spacious for European standards and had a king-sized bed for us and a cool open loft for our kids with 3 single beds and a skylight. The room did not have air but we did open the large windows and the room was relatively quiet at night. The hotel staff were wonderful and we fell in love with the hotel dogs. Location was perfect- 5 minute walk to Red Light, Rembrandtplein, the Spui, Flowermarket on the corner. The best shopping district in Amsterdam is right behind the Hotel. An excellent place to eat freshly prepared food called La Place is right next door to the Hotel. The hotel is an old canal house so there are lots of stairs! Other than that it was fabulous and we would stay there again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 12, 2013

Upon arrival i was pleased by the look of the hotel, the decor was lovely and fascinating art pieces inside. We were greeted by a lady who was very kind and easy to talk to, she even allowed us to keep our cases in the hotel as we had arrived before check in and wanted to explore amsterdam without having to drag bags around.
the hotel is like an old house, bags of character. filled with narrow staircases and winding corridors. We managed to find our room after dragging our cases up the stairs. I was abit shocked when i opened the bedroom door, I had expected it to be beautifully designed but found it was rather old and worn. The double bed was just two singles pushed together and the bedding was rather shabby. We were placed in the back of the hotel, when i opened the window i could see straight into someone elses bedroom! that night it rained the gutters couldnt take the water, we could here the water dripping onto the floor outside ALL night. wasnt able to sleep much. on the plus side we had a lovely bathroom with a massive shower big enough to fit a football team!
A thing to point out is when you go out in the evening you have to be back by 3am or else they lock you out! the man at check in let us know this, which was not an issue for us, but for some may be. Also felt like a child being given a curfew!
overall the stay was pleasant but i would look again on our next visit to find something more worth my money. i feel the front of the hotel makes it look better and more boutique than it actually is.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Trondheim, Norway
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2012

Very friendly staff compared to other hotels in Amsterdam centre, but they were not that good with practical questions about the city, transport, museums, even few times gave misleading directions and tips these are trivial issues as long as one has a map and, maybe, Google Maps on some electronic device.
Hotel is clean and quiet, single rooms are not small, hot/cold water at any time of a day, no rats or any crawling or flying parasites

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paris, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 23, 2012

Thank you! We came and had a great time (Family - 2 adults, 2 kids 4 years old and under) and had a great visit. The staff are friendly, breakfast was great and we slept really well. The location was perfect, too!!!

Room Tip: We chose not to take a canal view room and it was SUPER quiet :-)
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 28, 2012

We booked our accommodation through Expedia which included breakfast. The man on reception at night told us our booking didn't include breakfast. We showed him our print out that said 'includes breakfast' and he said it was wrong. We told him that we paid for and have proof of accommodation including breakfast and he still refused to honour what we booked and proceeded to yell at us and told us to go away. The day staff were nice but no one would honour our booking. They said it was expedia's fault, which I feel they should have honoured the error, as it was between them and expedia. When someone pays for something it should be delivered.
Apart from the rude staff the hotel is good for an average hotel in a good location (about 7min walk to Dam square).

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Arts Amsterdam

Address: Rokin 154-156, 1012 LE Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #260 of 356 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel des Arts Amsterdam 2*
Number of rooms: 20
Reservation Options:
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