We enjoyed a 3 night stay following our cruise. Our room was not available as we arrived early but they kept our luggage which made it possible for us to venture out and take a canal ride. The hotel is in a very nice residential area. Dam Square and Central Stations was within a 15 walk, which we did every day of our visit. Breakfast selection in the morning was very nice. Our room was canal front and just loved sitting at night watching the activity of the boats traveling down the canal. Our room had a air conditioner which allowed us not to have to have the window open when we retired, which made for a great nights sleep. The room was a very good size, consisted of a King Size bed, desk and chair and 2 additional chairs to watch the world go by. The bathroom was very clean and large. Two good size closets and a room safe. The steps are steep but our luggage was already in our room when we returned. A small refrigerator and step up to make tea and coffee in your room as also available. The front desk clerk Peter was very helpful and printed off our boarding passes before we left. We did you the Connexx shuttle service from the airport to the hotel getting the roundtrip ticket was well worth it. 26.50 Euro per person for a roundtrip ticket. The service was prompt on both ends. The hotel is quiet never heard noise from the other guest and the hotel was fully booked.
The only negative part of our stay was one hotel employee, who I did not get her name, but she always seemed annoyed with us when we asked her anything. I think the establishment needs to find out what is causing her to have an attitude with their guest. On our last day Aug 6 she was getting the breakfast set up and we were leaving at 7:45. She never asked us if we would like to have something before we left. She knew the night before we were leaving and the offer to even give us a piece of bread before we left was never offered. We did not want her to take our luggage down the steep steps because she was slight in build and my husband didn't want her to deal with our heavy bags. She was annoyed with this and said she had better things to do then argue over this. Other then her attitude we had a wonderful stay and would recommend the hotel. Good value for Amsterdam, great location.