The hotel is very easy to find, just off leidseplein plaza which can be reached by bus in 30 minutes from the airport for 5 euros per person. This is only just out of the central area of Amsterdam off towards the west area. Very close walking distance to anything central, also if you are walking around the city the signposts always have leidseplein and marxinstraat on them (hotel is where these two meet) so you can always find your way home! On arrival and throughout our stay the staff were friendly and helpful, they were knowledgeable and happy to help with questions and site seeing and where to eat etc. Breakfast in the morning (at our time of staying) includes croissants, different breads to toast, cheeses, meats, selection of cereals and museli, milk and natural yoghurt, fruit, fairtrade honey and preserves, hard boiled eggs and the usual juices and hot drinks, everything was lovely and just what I needed in the morning. At 4pm til 5pm they did serve us some free dutch pastries that were amazing, hopefully they will continue to do this.The rooms were smallish but had a good sized wardrobe to put our clothes and suitcase in out of the way. The bathroom again was small but clean and everything worked just fine, except the shower is not a power shower. It came with eco friendly soap by the sink and shower which I used throughout the stay and didn't upset sensitive skin. The mattress was not firm it was squishy but you don't sink into it, it was very comfortable! Comes with extra pillows and blankets. The rooms are slightly quirky they have interesting but still clean and simple decor with small touches like a novel to read on the shelf on the wall which I liked. The hotel loves their cat and the walls of the stairwell are adorned with lovely canvases of cat art! The stairs you have probably already read about are tight and windy and so getting a heavy suitcase, or heavily intoxicated body up and down them is tricky, so its not for anyone who has difficult walking or manouvering themselves. But as a lot of people say this is typical of the Amsterdam architechture and is more traditional than a typical massive hotel chain building. All in all its great value for money and the location is great, I personally would stay there again.