My family all enjoyed this hotel. We traveled with a 12 and 9 year old. They put down a mattress for an extra fee so that we could stay in one room (it was difficult locating a hotel that could accommodate 4 people). The extra mattress mad the room a bit cramped but we were only there to sleep and when my kids wanted to rest, my husband and I enjoyed a drink in the lobby. The hotel felt extremely safe. You had to be buzzed in or have a key to enter. We had a fun view looking out over the street and watching the mad bikers in business suits every morning. The beds were extremely comfortable. As everyone has mentioned the stairs were steep but my kids thought they were a blast and I felt they kept me from drinking too much! The best part of the stay was the friendly and helpful staff, the location and $2 Heinekens. If we return to Amsterdam, this will be our hotel of choice.