This hotel does not respect its own reservations!!!
We were scheduled to visit the hotel and we received a confirmation via another hotel who assisted us, however by coming there the Centrum hotel did not want to recognize our reservation and claimed we had actually received an option number not a reservation. The hotel manager himself said he does not have rooms anymore and can’t help us. He did not care at all. He is very luck that we had this reservation made by telephone and he used the fact we did not have anything written.
Amazing, how some people have no respect and will do anything for an extra Euro.
Naturally, we recommend never staying in such hotel since we were dealing with the hotel manager himself… and always get a written confirmation from any hotel you go to.
Happy life to everyone.
- Also Known As:
- Centrum Hotel Amsterdam