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“Excellent, central place to stay” 5 of 5 stars
Review of Amsterdam Waterfront Hotel

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Amsterdam Waterfront Hotel
2.0 of 5 Hotel   |   Singel 458, 1017 AW Amsterdam, The Netherlands (Jordaan)   |  
Hotel amenities
Ranked #292 of 344 Hotels in Amsterdam
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116 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 8, 2012

First of all I have to say that I have been to a large number of budget 1 or 2 star hotels before all over the world and that I'm fully aware and prepared to what awaits me.

I however cannot accept:

1) the hotel lying to me about the private bathroom which in fact turned out to be outside our room. And although we did have a key to it what it meant that we didn't have a bathroom inside our room as promised. We actually had to go to the corridor in the middle of the night, open the door with key, then lock it from the inside with key, then lock it again from the outside which was very annoying. When we complained about it to the receptionist and asked for the refund or come form of discount to compensate the difference in what we were promised with what we had our complaints were completely ignored. No one even made an effort to apologise and explain.

2) the state of the room was appalling. Don't trust the pictures you see on the booking site. I attached the real pictures of the room. Not only it was so tiny that there were no floor space to open my suitcase it was completely run down. It was also DIRTY. I have hair on my pillow and a blood stain on my blanket. We would have left immediately but it was 11:30pm and we were exhausted after the travel.

I'm sure for the money they charge (we paid 75euros) you can find something better in Amsterdam.

PS there is a night club just outside the hotel, so don't expect a quiet night. Although, be ready to climb extremely steep and narrow stairs with your luggage (we stayed on the 5th floor!)

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 of 5 stars Reviewed May 24, 2012

This hotel location is simply excelent, by the Singel, near the museums, Rembrant Square and the Dam Square. Good value for money is also important. Rooms are small but cleans and the beds are confortable and clean. Adequate bath rooms. Bad tv sets and quite steepy stairs. Gentle staff.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 20, 2012 via mobile

Positive
- location
- staff friendly
- the sheets e towls where clean
- hot water

Negative
- room without Windows
- old and bad looking room
- they didnt't clean the room and bathroom in 5 days!!!
- same spots in the carpete and wall
- the adapted socket of heater, hair dryer, mini bar and television stopped Work in the first day and they didnt't fixe in the 5 days!!!

  • Stayed May 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amsterdam Waterfront Hotel

Address: Singel 458, 1017 AW Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Hotel Style:
Ranked #292 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Amsterdam Waterfront Hotel 2*
Number of rooms: 10
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