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“Do yourself a favour - avoid this hotel at any cost” 1 of 5 stars
Review of Amsterdam Waterfront Hotel

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Amsterdam Waterfront Hotel
2.0 of 5 Hotel   |   Singel 458, 1017 AW Amsterdam, The Netherlands (Jordaan)   |  
Hotel amenities
Ranked #292 of 344 Hotels in Amsterdam
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Do yourself a favour - avoid this hotel at any cost”
1 of 5 stars Reviewed June 8, 2012

First of all I have to say that I have been to a large number of budget 1 or 2 star hotels before all over the world and that I'm fully aware and prepared to what awaits me.

I however cannot accept:

1) the hotel lying to me about the private bathroom which in fact turned out to be outside our room. And although we did have a key to it what it meant that we didn't have a bathroom inside our room as promised. We actually had to go to the corridor in the middle of the night, open the door with key, then lock it from the inside with key, then lock it again from the outside which was very annoying. When we complained about it to the receptionist and asked for the refund or come form of discount to compensate the difference in what we were promised with what we had our complaints were completely ignored. No one even made an effort to apologise and explain.

2) the state of the room was appalling. Don't trust the pictures you see on the booking site. I attached the real pictures of the room. Not only it was so tiny that there were no floor space to open my suitcase it was completely run down. It was also DIRTY. I have hair on my pillow and a blood stain on my blanket. We would have left immediately but it was 11:30pm and we were exhausted after the travel.

I'm sure for the money they charge (we paid 75euros) you can find something better in Amsterdam.

PS there is a night club just outside the hotel, so don't expect a quiet night. Although, be ready to climb extremely steep and narrow stairs with your luggage (we stayed on the 5th floor!)

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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116 reviews from our community

Traveler rating
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    37
See reviews for
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
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English first
Amsterdam
1 review
3 of 5 stars Reviewed May 24, 2012

This hotel location is simply excelent, by the Singel, near the museums, Rembrant Square and the Dam Square. Good value for money is also important. Rooms are small but cleans and the beds are confortable and clean. Adequate bath rooms. Bad tv sets and quite steepy stairs. Gentle staff.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 20, 2012 via mobile

Positive
- location
- staff friendly
- the sheets e towls where clean
- hot water

Negative
- room without Windows
- old and bad looking room
- they didnt't clean the room and bathroom in 5 days!!!
- same spots in the carpete and wall
- the adapted socket of heater, hair dryer, mini bar and television stopped Work in the first day and they didnt't fixe in the 5 days!!!

  • Stayed May 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Amsterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 2, 2012

We booked the hotel early and paid 120 euros a night. We only realised when we got there every where was expensive because of queens day. The receptionist said we got a very good rate(?!) I wouldn't have liked to book later as I think 120 e a night is too much!
I don't think 120 is justified, I would stay here again but it would have to be a cheaper rate

It is in a good location

It is in need of some modernisation but to be fair it is clean enough

Tip: There is a club next door so stay out late on the sat night/sunday am

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 24, 2012

A small hotel with very good location. New owner who was going to renovate the hotel so it's going to change in the next year. I booked through Hotel.nl and got a very good price. The service when we arrive was good but the breakfast was not pleasent.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 20, 2012

Absolutely disgusted with this place to be honest, the room was tiny and didnt have a view unless you call a brick wall with some grafitti nice to look at! The price was more than some 4 star places charge although you may have to stay near the airport but also this is at the very bottom of Signal so a good twenty to thirty minute walk from the train station. One good thing was the bathroom but not even a bar of soap was found upoon arrival and having had high hopes for this establishment I was left very underwhelmed.

  • Stayed April 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amsterdam Waterfront Hotel

Address: Singel 458, 1017 AW Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Hotel Style:
Ranked #292 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Amsterdam Waterfront Hotel 2*
Number of rooms: 10
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