We were traveling in a group of 4 and had booked a quadruple sharing room. When we first entered the room, we were disappointed due to the small size and that the room had not been cleaned and prepared before our arrival. We immediately brought it to the attention of the staff and it was all uphill from there. The staff were extremely prompt and efficient in addressing our concern. They inspected the room and readily shifted us to a 6 sharing bigger room with no extra charge. This readiness to respond and take immediate corrective action melted away any sense of initial disappointment. Kudos to the team! Room is basic with bunk beds, attached bath, fresh towels and toiletries (no hair dryer), 2 very large windows so ventilation was sufficient despite no AC or fan. Pros - Good location, though its a 20 min walk from Dam square and 30-40 mins to Amsterdam Centraal station; good breakfast; very economical (breakfast inclusive rate was Rs. 3000 per person per night in August'13); nice bar and friendly bartender; helpful staff. Cons - Nothing really, except that 4 sharing rooms are slightly small.