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“Average” 3 of 5 stars
Review of Stayokay Amsterdam Vondelpark

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Stayokay Amsterdam Vondelpark
2.0 of 5 Hostel   |   Zandpad 5, Amsterdam 1054 GA, The Netherlands (Museumplein)   |  
Hotel amenities
Ranked #36 of 171 Specialty lodging in Amsterdam
Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Average”
3 of 5 stars Reviewed September 4, 2013

I have read many reviews on this forum about this hostel however, having stayed in other hostels around Holland I feel that this one was pretty average for the price. The rooms were very clean and were regularly tidied. We had to make our own beds which was pretty tiring having arrived pretty late to check in. There was also only wifi in the reception area, which was very slow, the staff said that this was to help people socialise however I did not see many people socialising outwith their groups in that area. And the variety of people who were staying there, families, those travelling alone, and those with friends were pretty much staying in on their phones on the internet in that area. I feel it is the right of the customer to be able to chose whether you have wifi in your room nowadays as it is a fairly free service in most places, and different people need it for different reasons (calling family, working etc.) I would say if you are staying at this hostel to perhaps come as a big group so you can enjoy the experience better. At night the noises from the front courtyard kept us up all night and it didn't show any signs of stopping, therefore if you need sleep perhaps bring a pair of earplugs! It felt like quite a party centered hotel so if you are coming for work then perhaps be a bit wary! The hotel staff dependent on who was working were fairly helpful, some more than others. The breakfast was my favourite part of the experience with a huuuuuge variety of things to chose from! I really enjoyed trying local meats and cheeses as well as a range of cereals, breads, beverages. The location is also very central and is close to many of the sites most tourists want to see. The tram service in Amsterdam is very good and there is a tram stop less than 5 mins away from the hotel. Overall a pretty average experience but I think I would have enjoyed it more in a big group so perhaps a personal opinion!

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, September 10, 2013
Thank you for your response at Tripadvisor

Good to hear that you liked our nice and clean rooms. Sorry to hear that you were dissapointed in making your own bed. We actually do not make our guests beds but present the bed linnen in plastic, this is more hygenic.

Did you let our reception know about the slow internet? They can restart the server or give you a different solution. I understand that you wished to have the Wifi in the rooms, unfortunately we have the free Wifi in our bar, lobby, gameroom and breakfast room.

I understand that you had difficulty with finding fellow travelers. Did you see our theme nights in our bar from 9PM- late? Or the Welcome party each Friday? The Free walking tour is also a great way to meet people from our hostel.

We have a 24/7 reception, in case of loud noise at night you can warn our night guards. You could also buy earplugs for 1,- euro at our reception.

Kind Regards,
Anna from Stayokay


Great to know that you enjoyed the breakfast!
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638 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Los Angeles, California
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 4, 2013

No airconditioning, windows won't open, no breeze, so hot! Plus, no elevator to the top floors, and they ask that you don't use the elevator during certain hours?? The staff were super friendly, but the hotel isn't so good. The beds have bumpers on 3 sides, which aren't too comfortable. The sheets don't fit on the bed. The bathrooms aren't in too good of shape, old and dingy. They look like they are being used by 12 people a day and only cleaned once by someone who doesn't stay there. I read reviews that made me think it wouldn't be too bad, but I left after one night. Plus, they don't give refunds. :( The location isn't quite as good as people say either. It's down a rather long allyway with nothing nearby, but it is easy to find. I sure wish i would have liked it better. No plugs in the dorms to charge your phone, etc. Wifi in the lobby worked great though. I can't even remember all ofthe things that I didn't like about it.

Room Tip: Try to get a room on the 3rd floor or lower in order to use the elevator.
See more room tips
  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, September 10, 2013
Dear EconElliot,
Thank you for your review on Tripadvisor!

Great to hear that you found the staff friendly! Good that you enjoyed the Free Wifi!
We are sorry to hear that your stay was not to your liking.
Unfortunately, due to the safety of our guests, you can not completely open the windows. Did you know that we rent out vans in the reception? Especially during the warm days this could have been a solution. I am suprised to hear that the bed linnen did not fit? You could always ask us for an extra pair at the reception.
Did you let our reception know about the bathrooms? That they were dirty? They are cleaned every morning by our housekeeping. Unfortunately we can not refund you on the day. Firstly since we have kept the beds free for you and secondly you can only change or cancel 24 hours before arrival. (for information about our cancellation policy, please go to our website www.stayokay.com).

Our hostel is located in the beautiful park Vondelpark. The famous musea Vincent van Gogh, Rijksmuseum and modern art museum are 5 min walk. The Leidseplein with most off the nightlife, bars (Hardrock, Paradiso, Melkweg) is also 5 min walk. The Damsquare and Redlight district is 15 - 20 min walk or you could go by tram.

We have plugs and electric chargers for your electronics in our lobby, bar and reception.

We appologize that we did not exceed to your expectations, We do hope that you enjoyed Amsterdam!

Kind Regards,
Anna from Stayokay
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Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2013

I wasn't expecting much from a hostel. But this one was a delight. Clean, hassle-free and a great bargain. The six-person private rooms are worth shelling out a few more euros for. GREAT IF YOU HAVE A GROUP OF 6!k Breakfast included (albeit not the best).

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, September 10, 2013
Thank you for your review on Tripadvisor!

I am glad to hear that you had a wonderful stay!
Kind Regards,

Anna from Stayokay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2013

For a hostel you don't pay a lot so you do get the bare minimum but this place was lovely and big, clean and had a lot on offer on the continental breakfast. It's right next to the lovely Vondelpark and there's regular trams to take you right into the centre and all night buses should you stay out late. In the nearby square there's plenty of food places and some good bars/clubs. We found it perfect for our stay.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, September 10, 2013
Thank you for your great review!
Wonderful that you had a perfect stay!

Kind Regards,
Anna from Stayokay
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Perth, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2013

I wasn't expecting much from this hostel especially at the low price I paid but such a great value hostel. The staff are very friendly, the hostel is central to almost everything and the breakfast is so delicious. I stayed in a 12 bed dorm but the room is big enough for you not to notice too much, the bathrooms are clean, the beds are exceptionally clean and comfortable. A wonderful stay and would stay again in the future without hesitation.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, September 10, 2013
Thank you for your enthousiastic response!
Awsome that we exceeded the expectations!
We hope to see you again some time :)

Kind Regards,
Anna from Stayokay
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 29, 2013

I stayed at stayokay vondelpark with 5 of my girlfriends, we had our own dorm which was ideal. The beds were comfy enough and the sheets were clean, there was also no noise at night (i think we were lucky with our room location!). The bathroom was split into a shower room and a toilet which was useful, although the shower was rather cold and had pretty rubbish water pressure.

We found the staff were a cobination of very friendly and helpful, and quite rude. The bar was a nice thing to have in the Hostel- look out for free drinks on certain nights!

The location was great- Vondel Park was really lovely.

Breakfast was good but you had to queue for a while to get to it. Generally the quality of the breakfast was good and there was plenty to choose from (when you consider you're in a hostel!)

We found the communal carpetted areas (hallways etc..) smelt a lot like feet.. fortunately our room was not carpeted!!

All in all, a fairly good hostel, although slightly expensive for what you get. I would probably stay there again but perhaps try to get a better deal.

Room Tip: Try to stay away from the bar area as I think this can be noisy late at night.
See more room tips
  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, September 10, 2013
Dear,

Thank you for your response at Tripadvisor!
Good to hear that you enjoyed your stay with Stayokay Vondelpark.

Did you know that the staff can ajust the temparture for the showers?
Could you let me know what you mean with the combination of very friendly and rude? Maybe you can send us an e-mail to vondelpark@stayokay.com

The Vondelpark is a great place to relax for a picnic or bbq!
Kind Regards,
Anna from Stayokay
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London, United Kingdom
1 review
5 of 5 stars Reviewed August 18, 2013

Having only ever stayed in hotels, I had a lot of bad preconceptions about what hostels would be like, none of which turned out to be true.

If you're looking to go on a budget, this place is excellent. Whilst the rooms are small, the hostel felt safe, was very clean and the staff and other guests were friendly. The selection at breakfast was adequate (no fried food or pastries, as you would get in a hotel) but there are no real restrictions on how much food you can take. Dinner at the bar was excellent value for money.

The only downside is that you have to make your own bed when you arrive and that doesn't make for a very nice welcome but I soon forgot about it. All in all, it was very good and I would stay in this chain again.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayokayVondelpark, Guest Relations Manager at Stayokay Amsterdam Vondelpark, responded to this review, August 20, 2013
Thank you for your response! We are glad to hear that your first hostel experience is a good one!
You are right to say that the stay in a hostel is more basic then in a hotel. The purpose of a hostel is to meet other travelers and have more interaction with staff and guests. Thank you again and we hope to see you soon in one of our hostels! Kind Regards, Anna Stayokay Vondelpark
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Additional Information about Stayokay Amsterdam Vondelpark

Address: Zandpad 5, Amsterdam 1054 GA, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #36 of 171 Specialty lodging in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stayokay Amsterdam Vondelpark 2*
Official Description (provided by the hotel):
Our unique location offers everything for a perfect stay in Amsterdam. We are situated in the beautiful Vondelpark near the Leidseplein entertainment area. The three major and best known museums in Amsterdam (the Rijksmuseum, Van Gogh Museum & Stedelijk Museum) are within 5 minutes walking distance. We offer plenty of activities for exploring the city. A free daily walking tour which is great to meet others travelers and to get inside information about Amsterdam. Or rent a Stayokay City bike and discover Amsterdam by yourself. The famous Canal Belt is best to be explored during a canal cruise. Enjoy great food & drinks offers in our bar dur one of the themed bar nights. We look forward to seeing you soon; Welcome in Amsterdam! ... more   less 
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Also Known As:
Stayokay Amsterdam Vondelpark Hotel Amsterdam

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