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“ok” 3 of 5 stars
Review of West Side Inn Hotel

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West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #264 of 343 hotels in Amsterdam
Amsterdam
1 review
1 helpful vote 1 helpful vote
“ok”
3 of 5 stars Reviewed May 6, 2014

hotel was nothing special, an average type, but rooms were fortunatetly renewed and they were clean and well done every day.
bathroom was not optimal: we had a bit of flood everytime while showering...


  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014 via mobile

stayed for queensday weekend, hotel is far out from Amsterdam but in a lovely quiet area, 2 minutes walk from tram lines that took you straight in to the Central Amsterdam! so perfect location away from hustle and bustle but easy to get to other places! staff are all so friendly and helpful! 24 hour snacks and drinks available, room was spot on for the amount of time we spent in it, bed are comfy and clean! definitely recomed it!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, May 20, 2014
We would like to thank you very much for your stay at West Side Inn Amsterdam and for taking the time to provide us with your lovely feedback.
We are so happy to read that you have enjoyed your stay and that you are so positive about our staff, the location and your room.
Hopefully we will have the pleasure of welcoming you back in the future.

Kind regards
West Side Inn Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 25, 2014

What a lovely nice hotel. Suitued in a house estate but not a problem. The room I had 155 was very big with a massive window. Which looked on to the high way. This never borthered me as never spent much time in the hotel. The staff were friendly and helpful. Arrived for check in a bit early. But staff let us keep our cases there till check in time. It is bit out the way from city center but easy enough to get the tram witch is a five min walk. Has a lovely little garden out front. Lovely to sit at when it is a nice day. Overall I loved my stay at the hotel and hope to be back in the future. The room was cleaned everyday with new towels added. Thanks for such a lovely stay.

Stayed April 2014, traveled as a couple
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West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, May 20, 2014
We woul like to thank you for choosing West Side Inn Amsterdam and for sharing your experiences on TripAdvisor. We are delighted to know that you think so highly of our hotel and service.
Hopefully we will have the pleasure of welcoming you back in the future.

Kind regards
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 24, 2014

We arrived to the sound of an unsatisfied customer demanding his money back from the receptionist. The sheets in our room were clean in the sense that they had been put through a washing machine (i think), but there were stains on them. To say the toilet was dirty is putting it very, very nicely. On top of all of that the luggage room can be opened by a code that everybody knows, as opposed to only being known to hotel staff, so it is not secure at all. The staff is nice enough, but the place is gross.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 21, 2014

I arrived with my boyfriend in Hem Hotel (what West Side Inn Hotel was formerly known as) and as we were going for budget we didn't mind the distance from the city center, although i was surprised at how far it actually was but we were positive about it! To travel to the city center there is a tram which travels frequently and you can buy day/week passes, so this wasn't a problem at all. There is even night buses which run every hour so you can stay up past midnight and not have to worry. If they weather is nice, you can hire a bike and its a lovely cycle through Vondelpark which is beautiful.

The actual hotel was OKAY the breakfast was too expensive when we arrived, and as we noticed it was better to go to the bakery down the road for breakfast. There was a pool table and bar which was good but service was slow.

Our rooms were acceptable, and very spacious, we knew we wouldn't be staying in the hotel much so I wasn't that bothered about the state of them. Other reviews mentioned mice and i was really worried... after two days i heard nothing but on the 4th night we were woken up by a rustle to find a tiny mouse in the bin. (I found this cute, but I know it's unsanitary) The bins were emptied but the little fella woke me up again and again and we were too lazy to bother to ask to change rooms by then. It was extremely cheap though and for a cheap week away was good price. I had no problem with the bathroom at all, towels were changed daily and it was fine.
The window had a beautiful view of a shabby building about 1-2meter away.. haha you just got to laugh

Feel bad complaining as service was nice and the maid/cleaners were lovely, i didn't complain about the mouse at the time but just beware, as i thought the people who wrote about the mice were spam but it wasn't.

Didn't stay in here a lot, would recommend for students and cheap nights away

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Selfoss, Iceland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2014

Im sorry to say but this is the worst "Hotel" / yout hostel I have been to. I still get shivering when I think of this place. I got there (me, my wife and another couple) we sign in but were one hour early so we had some lunch. Food very good. after the wait we had to wait 2 hours until we got to see the "rooms" . aaaaa it was not suitable even for a doge house. We went and complained and the staff said: you get what you paid for. :-) But one of the staff smiled and said: Im sorry I know how bad it is. I have nothing but good communication whit the staff they tried there best, at lest when I called the booking company and it stept in. I´m still said that I couldn´t take any photos but thats ther luck. To be completely fair then they stept it up and gave us full re-payment. So to summe it up DO NOT BOOK here if it says buget rooms do not take it.

Room Tip: Do not stay at low buget rooms - they call it hostel stay a way.
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  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #264 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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