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“Is there such a thing as a good deal?” 3 of 5 stars
Review of West Side Inn Hotel

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West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #265 of 343 hotels in Amsterdam
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Is there such a thing as a good deal?”
3 of 5 stars Reviewed January 13, 2014

Good value hotel, reasonably clean, and a reasonable distance from the city centre.

All the receptions we spoke to were helpful and used good manners. We stayed in a room with four single beds. Did the job for what we needed, just a place to crash and get ourselves ready for the next outing. Fresh Towels and beds made daily. LCD TV on the wall in room, but we didn’t use it. Don’t expect great views from the windows, but it was quiet at night etc. which is a plus, as if you were in the city centre there would be a lot of noise.

Worst factor is definitely the maintenance of the hotel, especially our room. The pool table in the bar area was out of order and no sign was on it to notify people of this, so we ended up putting 2 euros in, and had to play silly buggers to get the balls out with the hotel worker.

In our room, the shower head was completely broken and when turned on, it just sprayed water all over the place, which left a completely soaked bathroom floor. Also there was holes in our ceiling, and a constant foul smell coming from the bathroom (poorly maintained drains, maybe?).

No in room tea making facilities (not ideal for an English group!), there is also no hair dryer (which also didn’t help with our flamboyant English hair styles).

Also, take your own drinks back to the hotel. The hotel charges 2.50 euros for a can of Coke. They can probably do this because there are no shops around and it would be effort for tourists to go and search for one.

I would probably stay here again, only if I was on a budget stay like I was.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Amsterdam
1 review
3 of 5 stars Reviewed January 12, 2014

Room key cards don't work, night door doesn't open, lift out of service, and service just average. This hotel looks like it's not been carefully maintained over the years. Otherwise fine. Located 5 minutes by walk from tramway #2.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, January 16, 2014
Thank you for taking your time to review our hotel. We are very sorry that during your stay with us you encountered some issues. It is always possible to contact the reception to see if they can do something directly.
Once again, we would like to thank you for your review and we hope to welcome you again in our hotel.
Kind regards
West Side Inn Amsterdam
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Rhodes, Greece
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 10, 2014

Spend there 7 days .Six people with 3 difeferent rooms. Booked electronicly and paid aproximetely 10E/per day !!!

The room was acceptable for that amount of price .
The hotel was in a nice location with the public transport station very near it
Everything easy to navigate in and out of the hotel
Huge disapointed by the personel except 2 young boy and lady in the reception and the lady that gives
brekfast in the lobby with extremely good value of 3E if its still on dont miss it .
Amazed by the rudeness of some people in there but think of the money you would spend somewhere else !
If you only consider that the word "filoxenia" does not exist in their dictionary
The next time i'll visit Amsterdam i 'd like to stay in an other hotel but i would not buther the same in that price again

Room Tip: All the rooms are prety much the same
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014

Hotel was a bit far out from city centre but easily accessible via 20 mins tram ride. Hotel has all amenities you need. All you can eat buffet breakfast was €10 but there wasn't a wide variety of choice. Hotel was clean and room was cleaned daily. Good choice if on a budget

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, January 13, 2014
Thank you so much for taking the time to review your stay at West Side Inn Amsterdam.
We're glad to read that you had such a good experience and that you give us a 4 star review.
We hope you will visit us again in the future.

Kind regards,
West Side Inn Amsterdam
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Amsterdam
1 review
3 of 5 stars Reviewed December 22, 2013

The hotel is in the middle of an estate!? We were given the key to a room that was still occupied, the lift is shockingly slow, the showerhead is NOT adjustable & the TV signal??? Would not recommend!

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 23, 2013
Thank you for posting your review at Tripadvisor. We are really sorry that you had such a bad experience, if you are not satisfied with your room it is always possible to ask for another room.
Most of the hotels that are inside the city center are much more expensive. Our hotel is just outside the city center, therefore we have lower prices and you are not far from the city center.
Once again, we would like to thank you for your review, We hope you will visit us again in the future so we can change your not so good opinion about our hotel into a good opinion!
Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #265 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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