We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“West side inn” 4 of 5 stars
Review of West Side Inn Hotel

Save Saved
You added West Side Inn Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, Amsterdam 1059 VD, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #266 of 343 hotels in Amsterdam
Amsterdam
1 review
2 helpful votes 2 helpful votes
“West side inn”
4 of 5 stars Reviewed January 7, 2014

Hotel was a bit far out from city centre but easily accessible via 20 mins tram ride. Hotel has all amenities you need. All you can eat buffet breakfast was €10 but there wasn't a wide variety of choice. Hotel was clean and room was cleaned daily. Good choice if on a budget

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, January 13, 2014
Thank you so much for taking the time to review your stay at West Side Inn Amsterdam.
We're glad to read that you had such a good experience and that you give us a 4 star review.
We hope you will visit us again in the future.

Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,418 people have reviewed this hotel

Traveler rating
    109
    330
    439
    260
    280
See reviews for
115
344
70
89
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Amsterdam
1 review
3 of 5 stars Reviewed December 22, 2013

The hotel is in the middle of an estate!? We were given the key to a room that was still occupied, the lift is shockingly slow, the showerhead is NOT adjustable & the TV signal??? Would not recommend!

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 23, 2013
Thank you for posting your review at Tripadvisor. We are really sorry that you had such a bad experience, if you are not satisfied with your room it is always possible to ask for another room.
Most of the hotels that are inside the city center are much more expensive. Our hotel is just outside the city center, therefore we have lower prices and you are not far from the city center.
Once again, we would like to thank you for your review, We hope you will visit us again in the future so we can change your not so good opinion about our hotel into a good opinion!
Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
1 review
3 of 5 stars Reviewed December 19, 2013

The hotel is not very near the center,so at the first time it was a little bit difficult to get there, but for the following day it was not a problem.
The room was comfortable and clean (but the mattress was too thin for my taste). The bathroom was really clean and the shower really spacious!
The staff was kind and helpful.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 23, 2013
Thank you for taking the time to review your stay at West Side Inn Amsterdam.
Our hotel is just outside the city center, therefore we have lower prices and you are not far from the city center. There is a good public transport connection day and night, so you can reach the city center within 20/30 minutes.
We are glad to read you are positive about our staff.
Once again, we would like to thank you for your review, We hope you will visit us again in the future.
Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed December 7, 2013

Did not feel safe, very old inside, small corridors, door of my room didn't seem to close properly, shower head broken, smelt of weed, bad pillows, smelly toilet. Only good thing is the price. I suppose you get what you pay for. It is very close to the main road which is fine but the windows let through a lot of noise so I heard traffic and aircraft going to the airport all night long

Stayed December 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 9, 2013
Thank you for your review. We are really sorry your experience with our hotel was so bad. You can always contact the reception and they will try to get you another room. We are trying to learn from some bad reviews. We will take a look at all the rooms as well to see what we can improve.
We hope you will visit us again in the future so we can change your opinion about our hotel into a good opinion!
Kind regards
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to West Side Inn Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, Amsterdam 1059 VD, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #266 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Priceline, Tingo, Hotels.com, BookingOdigeoWL, TripOnline SA, Despegar.com, EasyToBook, Otel and Venere so you can book your West Side Inn Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

Owners: What's your side of the story?

If you own or manage West Side Inn Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.