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“Avoid this place!!” 1 of 5 stars
Review of West Side Inn Hotel

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West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #263 of 343 hotels in Amsterdam
Rome, Italy
1 review
“Avoid this place!!”
1 of 5 stars Reviewed December 6, 2013

The rooms smells bad, corridors and common areas are old, dirty and crap.
I started to have a bad feeling about this place in the moment we walked in.

We've been told from the guy at the reception that we could check out at 12 even though the normal check out is at 11.
The morning after there was a different guy who litterally kicked us out at 11 or he would charge us 70Euro for the late check out.
We told him what his coleague told us the night before and he didn't care, he just said that it was impossible that his coleague said we could have stayed till noon, without even checking and with an absolutely bad attitude.

Next time i'll rather prefer to pay two times more the price of the rooms and go somewhere else and avoid these people

Stayed December 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 7, 2013
Dear Guest, we would like to thank you for sharing your experiences on Trip Advisor. We are really sorry that you had such a bad experience. I understand your disappointment about the check-out time, Please accept my sincere apologies.
We hope you will visit us again in the future so we can change your opinion about our hotel into a good opinion!
Kind regards,
West Side Inn Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2013

We stayed here for 5 days during our trip to Amsterdam. Its nothing fancy, really just somewhere to put your head down at night if youre spending most of your time in central Amsterdam. Upon checking in, the man seemed uninterested and sent us on our way. We had to go down each morning to get our room keys re activated... why couldn’t we just have them validated for our full stay? Also found it a bit strange that you weren’t allowed cutlery or cups in your room? Overall it was cheap accommodation but at a half an hour tram ride away from central Amsterdam, i think ill fork out the extra cash for a hotel closer to everything!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
4 of 5 stars Reviewed November 21, 2013

I have stayed in this hotel before, and like the easy access to center of town by tram nearby, and the convenient access by car to the hotel. Last time, we had a very nice decorated, clean room with a bathroom with seperate shower cabin. This time we had a room with a very tiny bathroom, everything wet after a shower, smell from drain and electricity defect (which was repaired though). So the hotel is ok, but be sure to get one of the newer rooms.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, November 26, 2013
Thank you for taking the time to review your stay at West Side Inn.
We are trying to learn from some bad reviews we received in the past and we have already renewed a big part of the hotel, like the public areas and most of the rooms. we are busy to work on the other rooms.
We are glad to read you are positive about the location and the public transport near the hotel.
We hope you will visit us again in the future in one of our renovated room
Kind regards
West Side Inn Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #263 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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