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“you get what you pay for” 3 of 5 stars
Review of West Side Inn Hotel

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West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #268 of 345 hotels in Amsterdam
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“you get what you pay for”
3 of 5 stars Reviewed November 21, 2013

We stayed here for 5 days during our trip to Amsterdam. Its nothing fancy, really just somewhere to put your head down at night if youre spending most of your time in central Amsterdam. Upon checking in, the man seemed uninterested and sent us on our way. We had to go down each morning to get our room keys re activated... why couldn’t we just have them validated for our full stay? Also found it a bit strange that you weren’t allowed cutlery or cups in your room? Overall it was cheap accommodation but at a half an hour tram ride away from central Amsterdam, i think ill fork out the extra cash for a hotel closer to everything!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1,124 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Amsterdam
1 review
4 of 5 stars Reviewed November 21, 2013

I have stayed in this hotel before, and like the easy access to center of town by tram nearby, and the convenient access by car to the hotel. Last time, we had a very nice decorated, clean room with a bathroom with seperate shower cabin. This time we had a room with a very tiny bathroom, everything wet after a shower, smell from drain and electricity defect (which was repaired though). So the hotel is ok, but be sure to get one of the newer rooms.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, November 26, 2013
Thank you for taking the time to review your stay at West Side Inn.
We are trying to learn from some bad reviews we received in the past and we have already renewed a big part of the hotel, like the public areas and most of the rooms. we are busy to work on the other rooms.
We are glad to read you are positive about the location and the public transport near the hotel.
We hope you will visit us again in the future in one of our renovated room
Kind regards
West Side Inn Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
1 review
2 of 5 stars Reviewed November 17, 2013

It was kind of easy to get to but the hotel is quite out of the center of town. I was really looking forward to staying in this hotel because the pictures looked great, it looked bright and inviting and you got all you needed in the room, Tea and coffee, iron hair drier etc.
when we arrived to the not so welcoming lady on the front desk who gave us our keep and that was it. No chit chat or anything.

We got to out floor which was the 4th floor by taking one of the oldest lifts in the world. Our floor was a mess! Roof panels on the floor, loose wires hanging from it. Only a few lights in the hall to guide you to the room and a lovely little mouse box outside the room....

The room was okay but not for the £85 I paid it didn't have any of the things it said it would other than towels and a tv. the bathroom was very basic. it was a massive let down. The fact no one informed us of the work that was being done not to our floor but right outside our room. We were the only ones that seemed to be staying on that floor. Nothing was done to make our stay better. I have pictures of the state of the hall way out side out room to send.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 10, 2013

Make it as a last choice..The pillows were of poor quality. Beds were not clean...Beds spreads were not changed despite reminder. Toilets were cramped.. Bath towells were stinking. Wi fi wasn't working...

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Amsterdam
1 review
4 of 5 stars Reviewed November 4, 2013

A very good feeling. Sure if I come back in Amsterdam I'll book here again. Easy to find hotel and easy to park my car. The rooms are clean and the staff is very nice and kind. The neighborhood is attractive.


  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #268 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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