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“Good hotel” 4 of 5 stars
Review of West Side Inn Hotel

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West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #263 of 343 hotels in Amsterdam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good hotel”
4 of 5 stars Reviewed September 16, 2013 via mobile

We've been this hotel for 1night, , basically it was the night when we were there. We arrived earlier, allow us to park, where plenty of space to park your car. Staff friendly, helped with basic infos. Tram stop is about 5min walk, centre 20-25min tram. The hotel is basic, however our room was clean.
I would suggest for a short stay.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,428 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2013 via mobile

I did not like it at all only the positive thing for the hotel is about -300 Mr- from Tram station
1 - The room is dirty also the bathroom.
2- when we ask from the reception a help they will not do it until repeat it many time ex me and our parents were in the same hotel but in diffrent floor the phone was not work so we were contact by our self cell phones we left the hotel and they did not fixed is that acceptable ...¡¿¿
3- receptionist -femsle- was so rude for nothing ..
4- Breackfast was not have variety and I pay for the breackfast.. the class was not clean .
5 - the light was so down and the hotel is so miserable .
5- the selling was falling dawn when rains was heavy.
6- you can find nearest and more clean hotel by same price in other place.


I will never repeat again it was bad experience for me

  • Stayed September 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale, England, United Kingdom
1 review
4 of 5 stars Reviewed September 14, 2013

I was a little worried about staying at the hotel after reading some of the reviews. However the hotel was good value for money. We stayed for three nights and the room was cleaned every day and we had fresh towels each day. The staff were all friendly and helpful and the breakfast which was extra was well worth the money. The reception, bar and dining areas were clean. The stairs and the corridors could do with a good clean and Hoover

The hotel is a 15 minute tram ride away from the city centre. There is a tram stop a 5 minute walk from the hotel and the trams run every 8 minutes.

I would have no hesitation in recommending this hotel if you are looking for something reasonably priced and a place to rest your head, only down side is there are no tea and coffee facilities in the room. There is a 24 hour snack bar.

Kathy and jeff

Room Tip: We stayed in a double room 402
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2013

Just éhen You don't have any other option. We choose it because of the price, but we were disappointed.The room is acceptable, but the staff were quite rude, unpolite.Good public transport, but the walking distance is quite far away from everything.Thats all

Stayed August 2013, traveled with friends
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Brussels, Belgium
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 6, 2013

Everything was discussing there !!!
we took it because the price and the location, but we were so regretful!!!!!!!! do not go there.

Room with a smell of Mold
Dirty sheets
Dirty bathroom
Broken shower
Bed Bugs !

When we called the reception due to broken shower and scent of mold- they offered us another room even worse than the one we got without any windows.

Kids went to bed and woke up due to bug bites!!!

We ended the night sleeping in the car, since was already too late to change (2AM)and we didn’t want to see any other revolting room in this hotel

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #263 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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