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“I paid for what i got........But i love Amsterdam” 3 of 5 stars
Review of West Side Inn Hotel

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West Side Inn Hotel
3.0 of 5 Hotel   |   Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)   |  
Hotel amenities
Ranked #266 of 355 Hotels in Amsterdam
kent
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“I paid for what i got........But i love Amsterdam”
3 of 5 stars Reviewed January 17, 2012

Arrived at the Hem hotel on Saturday the 14th January 2012. Paid £200.00 for the hotel and flights for two people.
Arrived at the airport and never really looked in to how to get to the hotel, which is really unlike me, ended up gettng a cab!!..... Got well and truly KNOCKED!!... my own fault i know but 42 Euro's for not even a 15 minute drive was shocking!!.
I thought i would expect this in London!!.
Arrived at the hotel which looked like it was in the middle of a council estate. The staff were friendly and we had arrived early and was unable to check in to our room, but we were able to leave our luggage in the luggage room which was locked!.
The Tram is literally a 10 minute walk from the hotel which takes you right in to the town centre you are able to get a tram ticket which last's an hour which was 2.60 euro.
you are also available to get a 24 hour pass for which was seven euro.
The trams come literally every ten minute's and takes about 18 minute's to get to the central station.
We stayed in room 152 which was freezing cold.... the shower was really hot which was a huge bonus. Could have moved and moaned but literally only slept there.
The room was basic with two single beds and was in the first floor had a bar area which i never used but did get hotchocolate at 3 am one morning and the staff were really friendly and helpful.
The bathroom was cold and old but the shower was really hot..... which was lovely coz the room was so cold, the telly worked not that i watched it and the lights worked!!.
The hotel corridor's were dirty and stunk of weed, it was a non smoking hotel but stunk of weed.
on the saturday walked around the city centre and was making myself aware of the city centre and having been my first time in Amsterdam i was SHOCKED at the Red Light District and i thought i actually aint a prude!!... 12pm lunch time and they are in the booths waiting for punters, by the third day of being in the city it felt "Normal" to see the girls in the window and not looking as sleazy as i had thought!!.... Majority of the girls had breast implants and hair extensions so they must be earning a bit lol.
I actually felt quite sorry for the girls as some looked young and in there early twenty's especially when u see the amount of men that think they come out and throw thier hands up in victory!!..... Sad Sad Men!!......
Amsterdam was truly amazing from the canals to the coffee shops to the shopping and it is a truly beautiful city that i cant wait to return to in the summer it was freezing there.
The staurday night got the Tram and went to The Supper Club which is a wicked experience YOU have to do this... after reading the people's reviews i was thinking hmm have i made the right choice!!, my friends had been previously and said i have to go!!.
The trip was for my husbands 32nd birthday, and we went as a couple i think if you have an open mind and are able to enjoy it and hvave fun you are able to fuly experience Amsterdam at its best.
Arrived at the club which is on Joeng Rostenburg not sure if thats the right spelling and it literally is a door which looks like a flat, we arrived inside and met by the host who was friendly and told us to goto the barwhich was downstairs, we put our coats in the cloakroom and then got drinks from the bar and went and sat on a double bed which was in a black padded leather room which had television's above the beds, here we waited to be called in to the restaurant.
Once in the restaurant and showed to the huge sofa beds which had a small silver tray... this place was very chic and had an amazing experience.
Our waitress Felic looked like Lady Gaga at the begining of thenight by the end of the night she had done several strip teas acts and looked like she was on a brazillian beach by the end of the night.
The dinner per person is 70 eiro's each and that gives you entry to the club, we stayed here till 2am and was tired and very full after.
Was given five courses and they were all cooked well and was hot. Really enjoyed the food but u go there for the experience it was truly amazing and strange but in a good way!... one to see i thought!
got the night bus home which was 4.20 euro each and was right on the bridge at central station.
Visited the Prix coffe shop which is a lot nicer than the other's that are about, leather sofas and seperate smoking rooms upstairs.
Le place is great for lunch and was 12 euro's for two large rolls and real freshly squeezed juices..... excellent food and loads to choose from alot of locals were using this place to!
Anne Frank's house was a really good experience and gave you an insight on how she must have felt is much better if you read the book as you can remember quotes from the book that are in the museum. 9 euro each.
The bag museum i thought was good looking at the bags was more interesting than the actual information but was worth a visit.
The flower market is beautiful and was really pretty to see.
A visit to Casa Rosso a live sex show is a must it was not as bad as i thought very strange watching people have sex dont get me wrong but a funny night!... they do get people up from the audience it lasts an hour and a half and then just rotates back around.
Get your tickets from the ticket and tour shop near the main square and the robabank and the rolex shop 47 euro per ticket which included four drinks.
My whloe experience was truly amazing and i loved ebery minute of it.... i thought it was an amazing place and really funny people walking around stoned an thinking its normal with huge joints lol...... well funny to watch, everyone was happy there was no trouble in the town centre and had an amazing experience.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,341 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Cardiff
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 10, 2012

My boyfriend booked this hotel for a surprise visit to Amsterdam for us both and another couple in January 2012. Upon arrival we were told we could safely store our luggage until check-in in the luggage room. We were given a code to enter the room and told to leave our luggage there, however we all refused to do so as every individual who was either leaving or entering the hotel had access to this room. The room was unmanned and full of suitcases/bags. I did not relish the thought of some backpacker making off with my suitcase full of our clothes for the week, so refused to do this.

The room the other couple stayed in was nice, however our room was horrendous. It felt seedy and unclean. There was a dirty mans handprint on the wall which is very off putting. Yet I do have to admit after going round the room with a handy wipe, it was clean in there. The carpet was full of dodgy looking stains and I actually refused to let my bare feet touch the carpet. The throw on the bed also had very suspicious stains on it.

The Hem Hotel website is throughly misleading, my or there other couples room did not look anything like the pictures they have on there. It also states that most rooms have hairdryers, my room did intact have a hairdryer, the other couples did not. My hairdryer did not work however, and when we went downstairs to tell the receptionist it did not work, we were told in no uncertain terms that none of the hairdryers in the hotel worked and that we would have to pay a fee to rent one, but when we could rent one was unknown as all of them were taken and had no return time. Fabulous if you have long wet hair and have to walk round windy and rainy Amsterdam for 5 days! Luckily we managed to buy a hairdryer from a nearby 'Blokker' store.

The hotel was fine for a few days stay where you only need somewhere to put your head, and it did just that. The website does not accurately represent what the hotel looks like, the standards, or the proximity.

The hotel has also charged an unknown fee of 12 euros onto his bank card since we left. Upon check out we were told there we no outstanding charges, so why this charge has popped up now we are unsure.

This hotel is fine if you just need somewhere to sleep. Some tips: leave your luggage at the central station luggage store (a lot safer and easier), take your own hair dryer, do not stay in room 107, and take some slippers for the dodgy carpet.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyfada, Athens
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed January 9, 2012

We stayed here for 5 days not willing to spend so much time in the hotel, although it was so accommodating. We were wandering all day long around the city centre, so all we needed after an exhausting day full of museums visits and coffeeshops, was a clean, spacious and comfortable room that wouldn't cost a fortune. The Hem has met all our expectations. It is located very close to the highways that lead to other major cities of the Netherlands, providing a free car park as well, which is quite rare in Amsterdam. Most of the times we used the tram since the stop was roughly five minutes on foot and with a pretty frequent service. Staff is very professional, smiling and helpful giving us all detailed information that we needed. The price we paid was equal of the hostels, so we felt so lucky that we booked this valued hotel instead! We would definitely recommend it to all our friends plus to families with young children and people on business trips since it's very close to the airport and city centre. We are looking forward to going back to Amsterdam and book once again the Hem.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 5, 2012

The hotel is about 20-25 mins outside City Center, it is a quiet location but in a neighbourhood rather than a town area. The room was very clean and the shower was powerful. There is a bar in the hotel, the atmosphere is non existent and the food is only okay. The Staff are very helpful and friendly. I think this hotel would be better for someone on business nearby or someone who wants to enjoy the city with out being in the city. I have stayed in the city of Amsterdam before, we stayed on the 4th floor with no elevators which seems to be the case in many Amsterdam Hotels, the Hem Hotel has got an elevator and is wheelchair accessible.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spennymoor, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2012

I stayed here with my partner on the ground floor, rooms are spacious, en suite bathroom, mini fridge etc. Outside it has a garden area with benches where we chilled out, i would recommend this hotel and will def be booking this hotel again in the future as the tram stop is only a few mins walk and easy to get to town centre

Room Tip: i cannot comment on other rooms other than on ground floor but when u open the curtains there is a d...
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartlepool, United Kingdom
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed January 3, 2012

Although the location is perhaps not ideal being 20-30 minutes from the centre - its easy to get to from Schiphol by public transport, has a nearby tram stop to/from the centre within 3 minutes walk which also doubles up as a "nightbus" stop which runs until approx. 5am so its not as bad as you first think. The staff were friendly enough and there was a late bar and also a snacks / drinks kiosk which is open until approx. 4am, we had fresh towels, the bedding was clean and the room had a heater / air conditioning unit, tv and large bathroom. Overall, don't expect the earth, but if all you want is somewhere easy, clean and inexpensive then you could do far worse than staying in the Hem Hotel. Would highly recommend getting a GKN travel card which are available in 24, 48 and 72 hour versions as they represent great value for money offering unlimited travel by bus, tram, metro and nightbus.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 3, 2012

When i first turned up to the HEM hotel Amsterdam, I was surprised at the location. It is outside of the city center, and if you are on a leisure holiday i would reccomend going slightly further in as it is a ten minute walk then a twenty five minute tram ride into Central Station. This is not a massive deal to me usually, but i went to amsterdam for the nightlife and trams stop at 12.30 at night so need to get a taxi back to the hotel and taxi prices are EXTORTIONATE.
The rooms have been newly refurbished, and at first glance looked very nice and clean. After a closer look I could see that it was really not very well kept, the TV had no remote, nor did the air conditioning, the shower was hanging off the wall and the toilet flush was broken, the electricity was dodgey and every few hours we would have a blackout for a minute or too.
The cleaner came in at half 8 both mornings, did a light tap then burst in the room, ignoring the 'do not disturb sign' and only left after i would scream 'NO'.
But worst of all - bed bugs. I am completely covered head to toe in bites. The first morning i woke up with one itchy bite on my leg, thought nothing of it and carried on. The second morning i woke up with loads of bites! I would guess over 50 and thats being generous. They are everywhere all over my body! And as I stood up and started to itch, I could actually see the bugs crawling around on the bed, I found 7. I did report it to reception before leaving the hotel, and the woman seemed like she didnt really care, I was leaving and they just wanted me out rather than listen to what i had to say.
I would not stay at HEM hotel amsterdam again as you leave with more than a nights sleep - hundreds of bites!

Room Tip: Choose a different Hotel
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  • Stayed December 2011, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Side Inn Hotel

Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #266 of 355 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Number of rooms: 232
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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