This is a lovely canal side house on the Singel canal, perfectly situated to visit so many things in Amsterdam. The hotel is spotlessly clean and everything is beautifully presented, with fresh flowers in the living room and a copious breakfast. All the fittings, such as those found in the bathrooms, are high-end and of superb quality. By now, you must be asking why the low score, so read on....
On arrival we were asked to supply a credit card number and a signature (although we had already paid) in case we broke any rules. There is a 100 Euro fine if you lose a set of keys, another 100 Euros if you lose the additional set they supply you with. And.... 100 Euros if you leave your room untidy and 500 Euros if they have to call out the plumber because you mis-used the bathroom in some way. This latter rule os posted next to the WC so you won't forget.
On reserving you are told you cannot choose a room, one will be allocated on arrival. We put in a special request for a nice room because we were there to celebrate a special birthday. However, we were shown a basement room which was dark with a tiny window, looking onto some steps in front. I asked if I could open the window at night but was told this was not allowed (in fact, it wouldn't open) and we had, instead, to use an electric fan (which simply recirculated air we had already breathed). I asked if we could switch to another room and we were told this was not possible (even though other guests had not yet arrived and therefore presumably their rooms had not yet been allocated).
The staff - I believe they were not the owners - were polite but utterly disinterested and charmless.
This could be such a lovely place to stay so long as your experience isn't like ours.
- Also Known As:
- Maes Hotel
- Maes Bed And Breakfast
- Maes Hotel Amsterdam
- Official Description (provided by the hotel):
- Cozy home ambiance... In the center of Amsterdam, located only minutes away from the all major sights and nightlife spots and within walking distance from the museums, yet in a quiet residential area: Maes Bed and Breakfast and Apartments. ... more less