We were promised that the hotel was in the city centre - this is no the case at all. The hotel is a good 45 minute walk to the centre of town.
We turned up and were told that the price we had booked it for was wrong and we had to pay extra. They told us that emails were sent explaining the situation, but this was not the case.
Having had no sleep the night before due to an early plane journey, we had a sleep in the afternoon. We were woken by someone who used a key to get in saying they had "forgotten their scarf". When we questioned a staff member about someone else having a key to our private room, they had no record of it.
The "continental breakfast" provided was in fact just a loaf of bread and a selection of jam and chocolate sauce.
No atmosphere at all, and a tiny common room.
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- Also Known As:
- Cosmos Hostel Amsterdam Hotel Amsterdam