Amsterdam is a lovely city but a poor hotel can spoil all that beauty. This place looks nice as you walk into the lobby but that where it stops. The hotel is poorly run starting with breakfast. There were literally 6 slices of cheese spread out in 3 trays in the breakfast area and 6 slices of questionable, sliced ham. The rest of breakfast consisted of two piles of stale bread and a few tiny packages of peanut butter and jam. I joked to the other guests that we have such a wide selection for breakfast. They laughed and rolled their eyes saying, "it is very poor". Then you have the hotel rooms themselves which are more like little closets with beds in them. My mattress was so lumpy it must have been there since WWII. The bathroom was constantly leaking and there was a puddle in front of the toilet which as soon as it was wiped up reappeared quickly. The rug was stained all the way up all floors and in the rooms. Just so awful. There was no heating in the room which was damp all the time. They charge a room key deposit and when I went to collect it they said we don't know how to give it to you, you have to wait for the person who took the deposit. They will be here on Monday. Yeah great! on Monday I will be half way around the world. With a dumb smile, the answer was, there is nothing I can do.
This is one of the cutest neighborhoods and I love this city but what a dump of a hotel. It should be closed down. You can get a place just a block away that is way better and have a good stay in this lovely city.
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