At the beginning of June, I did a trip with my sister's children ( 13 and 16 years old ) to Amsterdam. I wanted to present them a cool and trendy stay, so I chose the " Arena ", because I was there once and liked it very much ( 2 years ago ).
But this time, it was really disappointing: we got a triple room that was really not clean. It was an old room and it was quite dirty.
When we entered the bathroom, it was even disgusting! Even the teens said that they don`t want to take a shower!
The other thing was, that there were several spiders....during our 18 hours-stay, we discovered three of them.
When I asked the people at the reception if we may get another room, they said they were completely booked. That was it. No other help, no discount, no complimentary. No support. - Ah,sorry, I forgot: at least, they helped us to kill the spiders.
So, I really have to say that it was a disappointing stay.
On the one hand, they have this really cool old building, a nice terrace, a cool restaurant, bar and club....but that´sit.
If you like it clean and prefer good service, you shouldn´t go there.
You can enjoy the bar and club also without a room reservation.
I


(2 votes)






