Returned from the hotel Arena on the 21/09 after having stayed for 3 nights....firstly after booking this hotel I felt slightly apprehensive after reading the reviews regarding the hassle some guests encountered to get the 50 euro per night deposit back (some claiming to have never even received it back!!!) When we arrived at the hotel we were asked to produce our credit card in order for a 150 Euro deposit to be taken from it (as we were staying for three nights) as a result of reading these reviews beforehand I told the receptionist that I didn't travel with my credit card (white lie) and that I would be happy to secure the deposit with cash, they seemed happy to accept this....I felt handing over the cash was a bit of a nuisance as it would have been much more convenient to just put it on my credit card but as I said some of the reviews on here totally put me off doing this and I felt like cash was the safer option to ensure I got my deposit back on the day of checking out. we received a receipt for our deposit and got our cash straight back when we checked out as we hadn't used anything from the mini bar etc.....Just wanted to mention this for any other guests due to check in here and feeling much the same as I was initially....The hotel itself was very comfortable with the interior having a very contemporary feel. we had the split level room and just as so many other guests have commented on the stairs leading up to the sleeping quarters are VERY steep and narrow! Not the best idea if you've had a few too many as one slip could honestly prove to be fatal!! I guess they need to maximise the space they have though and this proves to be an ideal solution :) we found all staff that we encountered to be very helpful and friendly :) My only gripe would be that the carpet in our room did not appear to have been vaccumed, please believe me I am not a fussy pants by any means lol but it actually looked like it hadn't been vaccumed for some time! This was slightly off-putting but nothing that I lost any sleep over ;) The hotel is about a 35 minute walk into the centre of town but plenty of regular trams nearby to get you around so this was never an issue and it was nice to retreat back there after a buy day of sightseeing. Overall I think we would definitely stay at the hotel Arena again on any future visits that we may have to Amsterdam, which will hopefully be soon as we had an amazing time! What a wonderful city it is :)))
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- Also Known As:
- Arena Hotel Amsterdam
- Hotel Arena Amsterdam