The hotel location was perfect, close to bars and restaurants, the bus stop and the canal bus and other boat tours, the hotel itself is a different matter. We were told on arrival that the hotel was full so we had been upgraded for free. We were put in a below ground floor level Twin bed room. The beds were pushed together. The room was freezing. There was no tea or coffee making facility in the room and no ironing facility either. If we wanted tea & coffee making facilities we had to request them in the bar, which we did and were told they had all been given out for the evening and there were not enough for every room. We went out for the evening and when we got back one had been delivered. We had a shower. It was a very unpleasant experience because as soon as you opened the shower door you were frozen by the cold air. The memory foam mattresses on the beds had amnesia and were saggy and uncomfortable so half way through the night we took the mattresses off the bed and slept on th base which seemed to be one of these pull out beds that has a mattress built in. It was a lot more comfortable. One of the mattresses was blood stained. On day 3 we left the credit card type room key in the slot by the door and just took one out with us, we put the do not disturb sign on the door and closed the curtains when we got back in that night the room was actually warm. This hotel is a lot cheaper than some in this area. We overcame the problems we had with the room so knowing the sort of problems we would encounter we would stay here again but I would pay the 25 euro's per night to upgrade to a deluxe room because it would still be cheaper than staying somewhere else.