Lovely lovely hotel. A bit on the expensive side, but the service is impeccable and the rooms comfortable. They were very accommodating with our needs - at first, we were placed in a junior suite, but it was a bit small for three persons (with an extra bed) so we requested a change and were able to move into a duplex (same rate) which has the extra bonus of two bathrooms.
Only slightly negative was that there was only one 'host' (aka concierge) so we often had to wait in line, or wait for him/her if they weren't at their desk.
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