I stayed at the Hotel Conservatorium for a city break with my sister. We chose the hotel primarily for the amazing swimming pool and secondly for its location to museums. On arrival we discovered that the pool was closed for maintenance - and I had not received the email telling me as such. We were so obviously gutted and upset, that when we explained to the staff that this was the main reason we had chosen the hotel, they went out of their way to do everything/anything to make our stay perfect. We received an upgrade, and they organised for us to go to a sister hotel to use their swimming pool instead. On top of that we were given seriously delicious home made chocolate goodies in our room and a present for my 7month old daughter. We were basically spoilt rotten! Then best of all the pool was ready on Sunday so we got to swim after-all. It is the best indoor hotel pool I ve ever swum in, long, warm, clean and not busy. All the recommendations of restaurants were spot on, fun buzzy, and priced sensibly. We ate lunch at the hotel on our last day and that was delicious too. We also took advice on where to go for walks and what to see and these too were great recommendations. Three particular staff made our stay at the hotel the best ever, Pierre, Ruurd and Isabelle. We cannot thank them enough for their kindness, helpfulness, generosity and general all round brilliance. We could not recommend this hotel more highly and we cannot wait to return one day. It really is 5*. Thank you.
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