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“TOP DRAWER.....” 5 of 5 stars
Review of Conservatorium Hotel

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Conservatorium Hotel
5.0 of 5 Hotel   |   Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands (Museumplein)   |  
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Hotel amenities
Ranked #17 of 345 Hotels in Amsterdam
Portland
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“TOP DRAWER.....”
5 of 5 stars Reviewed November 19, 2013

We LOVED the Conservatorium... wish we could have stayed longer. We came in for just an overnight on our way back home, and it was luxurious. Because we are Andrew Harper members, they upgraded us to a suite (well, it was more like an apartment), and we had more room than we knew what to do with. Two big screen TV's... two bathrooms, a kitchen... it was fabulous. We couldn't get the remote control to work, and they were there immediately replacing batteries and making sure we were taken care of. Bed and bedding were superior, and of course, we slept so well, and didn't want to get on the airplane the next morning. Breakfast buffet is very diverse... more than we could ask for. I would go back here in a heartbeat, as it's convenience to the highlights in Amsterdam, and right on the train line, is perfect!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 22, 2013
Dear guest,

We are delighted to read your kind praise of the Conservatorium Hotel. Thank you very much for sharing your wonderful experience on TripAdvisor and for highlighting the rich breakfast buffet. We certainly hope you will come back and stay with us a bit longer to fully experience the hotel, including our Akasha Holistic Wellbeing Center. We are looking forward to serving you again.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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671 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 12, 2013

This hotel has a beautiful lobby and the design is just simply amazing, but everything else was just okay. We've been to Amsterdam a few times and definetely prefer Canal House when it comes to location, the design, and the staff. It just felt more like Amsterdam if you know what I mean, but back to this hotel... the lobby is beautiful, but also super hectic with people constantly coming in and out, a bit chaotic. The staff wasn't mean or anything, but not overly helpful with sights, orders were slow, etc. and that's probably attributed to the vast amount of people there. We also had an incident with a rat in our room in which we called them, but didn't get moved out of our room. It was completely scary/disgusting, especially since I have a major fear of rats and mice. A false fire alarm also went off when we were there and that woke us up. Bare in mind we spent a night in the hotel lol. The area is nice if you want the high end shopping however. Would I go back? No. I love trying new hotels and only revisit ones that wow me, and this didn't wow me at all.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 21, 2013
Dear guest,

Thank you very much for taking the time to inform us about your experience at the Conservatorium Hotel. We regret that we were not able to provide you with the quality of service you deserve during your stay.

I was especially shocked to read your comment about the unwanted visitor in your room. I can assure you that our team is working very closely together with the most professional company specialized in taking precaution measures to avoid that other guest will be in a similar situation. I am also very disappointed that we did not offer you a room move, and will be speaking with my team to make sure this will not happen again in the future.

Your review refers to December 2012 and I would be happy to show you the improvements implemented since that time. Unfortunately I am unable to contact you directly but please do not hesitate to contact the hotel to discuss this matter in more detail because we would love to welcome you back for a truly distinctive stay.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2013

This is one of the nicest large hotels I've stayed at. Everything is impressive, from the staff to the room accommodations.

While we were checking in we expressed our disappointment that we had neglected to book online tickets to Anne Frank's house and it was sold out. The concierge pointed out that not many people realize it's open quite late and that there's usually no line towards closing. We said we'd give it some thought after we settled in the room. After settling into our upgraded duplex suite, the concierge called and told us she had tentatively booked a restaurant for us near Anne Frank's house which would give us time to enjoy a good, leisurely dinner and still tour the house. She was right on both counts. The restaurant was so good we went back after the tour to have desert. Further, during our stay, she was very helpful in helping us refine what we wanted to see and our restaurant choices. When my wife became ill, another concierge arranged to have a doctor visit her in our hotel room and allowed us to put his charges on the room bill.

The room was very impressive. All the walls were covered in either light limestone or marble which is a very interesting look for a hotel room. And the furnishings were appropriate for the look and feel of the room, e.g., expensive leather chairs. The bathroom fittings were excellent. Both our showers had teak benches to sit on and large diameter shower heads. The only adverse comment about the room is that it took a while to figure out how to control all the lights and shades from the electronic console. The food was good, but not memorable.

Because of my wife's illness, we were not able to see everything we wanted to and we'll definitely go back and stay at the Conservatorium.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 20, 2013
Dear guest,

We are absolutely delighted to read that you have enjoyed your stay with us, despite your wife’s illness during your visit. We greatly appreciate your kind comments, it will be my pleasure to share them with the team.

I regret to hear that you found it difficult to operate the electronic panels, for a future visit please be advised that we have a detailed instruction manual available in our guest directory.

I am thrilled to know that you would like to return, and it would be my pleasure to welcome you both back.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 8, 2013

My wife and I have been fortunate to travel widely and in many different modes. But when we decide to commit to first class accommodations we not only look at the hotel and it's amenities, we engage the concierge in advance of our stay. Years ago we learned this lesson from Louie the concierge, at what was then the Hyde Park Hotel London. Louis was renowned for the magic he could deliver, be it tickets to a sold out theater performance or seats in the hottest restaurant...he delivered. Well Etan Sala is at the Conservatorium and he is simply the most attentive, capable concierge we've encountered since the Hyde Park became the Mandarin Oriental and Louis retired. Etan and his colleagues elevated what was already a delight into a home coming! We'll be back!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 20, 2013
Dear guest,

We are proud and honored to know that we have been able to meet your previous exceptional hotel experience. I will certainly convey your kind compliments to Etan and his colleagues. I am sure they will be delighted to know they made such a great impression. It has been our pleasure to serve you and we cannot wait to welcome you back to the Conservatorium Hotel in the near future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2013 via mobile

Great location and design hotel. Staff is very nice). Some big issues with housekeeping and in room dining, breakfast which was super slow and late (more than an hour for breakfast one day, also asked my shoes to be shined and had to call to get them back also late). In short great hotel but far from being completely up an running like a five star.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 20, 2013
Dear guest,

Thank you very much for reviewing your stay at our hotel. I sincerely regret the inconvenience you have experienced during this stay. Please be assured that we take your comments very serious, and that this is certainly not the service we strive for to provide. We will take your comments to the responsible managers to ensure that it is not repeated in future. Hopefully you will give us another chance to experience true five star luxury at the Conservatorium Hotel.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 31, 2013

This is without doubt one of the finest hotels in the world and in my top 5 of luxury hotels stayed in. Even before arriving in Amsterdam, I was receiving emails asking if the hotel could help in any way to make my stay as pleasurable as possible. They made dinner reservations off site for us, ensured we had a large room with large bathroom, could not have done more to make our stay fantastic.
To make Trip Advisor work for all, I believe in praise and constructive criticism to give balanced review but on this occasion, I simply cannot fault the Conservatorium. The staff were fantastic, the hotel has been fitted out beautifully, the architecture, old and new is stunning, food was excellent at Tunes and The Brasserie, every detail down to sheets, towels, cleanliness was 100% faultless. Enjoy it, it doesn't get much better than this./

Room Tip: Rooms on 7th and 8th floors are in the roof space, large and spacious and great features.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 20, 2013
Dear guest,

It was a delight to read through your review. Thank you very much for your kind praise of the hotel, this forms a great source of motivation to all of us. We are delighted to know you had such a fantastic time during your stay, and hope to have the opportunity to serve you again in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

Great location near the museums and shops, very friendly staff in a beautiful designed hotel where old is mixed with modern design. We had a duplex room which is very comfortable and, because of the two floors, also very spacious. Breakfast is partly buffet, the hot dishes can be ordered a la carte; the pancakes were very nice but the eggs benedict with truffle were superb! We also had diner in the brasserie which was very tasteful. Try to make time to visit the spa; a beautiful, relaxing experience.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 7, 2013
Dear guest,

We are very pleased to receive your five star review and thank you for highlighting the delicious breakfast dishes. We are glad that you have spent such a lovely time at the Conservatorium Hotel and hope we may host you as our guest again in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conservatorium Hotel

Address: Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conservatorium Hotel 5*
Number of rooms: 129
Reservation Options:
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