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“Great design hotel with top location but service is too slow and hectic” 4 of 5 stars
Review of Conservatorium Hotel

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Conservatorium Hotel
5.0 of 5 Hotel   |   Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands (Museumplein)   |  
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Hotel amenities
Ranked #18 of 345 hotels in Amsterdam
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Great design hotel with top location but service is too slow and hectic”
4 of 5 stars Reviewed November 2, 2013 via mobile

Great location and design hotel. Staff is very nice). Some big issues with housekeeping and in room dining, breakfast which was super slow and late (more than an hour for breakfast one day, also asked my shoes to be shined and had to call to get them back also late). In short great hotel but far from being completely up an running like a five star.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 20, 2013
Dear guest,

Thank you very much for reviewing your stay at our hotel. I sincerely regret the inconvenience you have experienced during this stay. Please be assured that we take your comments very serious, and that this is certainly not the service we strive for to provide. We will take your comments to the responsible managers to ensure that it is not repeated in future. Hopefully you will give us another chance to experience true five star luxury at the Conservatorium Hotel.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Brentwood, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2013

This is without doubt one of the finest hotels in the world and in my top 5 of luxury hotels stayed in. Even before arriving in Amsterdam, I was receiving emails asking if the hotel could help in any way to make my stay as pleasurable as possible. They made dinner reservations off site for us, ensured we had a large room with large bathroom, could not have done more to make our stay fantastic.
To make Trip Advisor work for all, I believe in praise and constructive criticism to give balanced review but on this occasion, I simply cannot fault the Conservatorium. The staff were fantastic, the hotel has been fitted out beautifully, the architecture, old and new is stunning, food was excellent at Tunes and The Brasserie, every detail down to sheets, towels, cleanliness was 100% faultless. Enjoy it, it doesn't get much better than this./

Room Tip: Rooms on 7th and 8th floors are in the roof space, large and spacious and great features.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 20, 2013
Dear guest,

It was a delight to read through your review. Thank you very much for your kind praise of the hotel, this forms a great source of motivation to all of us. We are delighted to know you had such a fantastic time during your stay, and hope to have the opportunity to serve you again in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

Great location near the museums and shops, very friendly staff in a beautiful designed hotel where old is mixed with modern design. We had a duplex room which is very comfortable and, because of the two floors, also very spacious. Breakfast is partly buffet, the hot dishes can be ordered a la carte; the pancakes were very nice but the eggs benedict with truffle were superb! We also had diner in the brasserie which was very tasteful. Try to make time to visit the spa; a beautiful, relaxing experience.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 7, 2013
Dear guest,

We are very pleased to receive your five star review and thank you for highlighting the delicious breakfast dishes. We are glad that you have spent such a lovely time at the Conservatorium Hotel and hope we may host you as our guest again in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clermont-Ferrand, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

I spent two nights at the Conservatorium as part of a BMW launch event for its new i3 electric vehicle. I was greeted warmly by multiple members of the hotel staff and then escorted to my room by someone from the front desk. The hotel, rooms and Michelin-rated Tunes resto are elegant and the hotel is well located, just across the street from the Van Gogh Museum and within easy walking distance of two other museums. I decided to take public transport to the airport and you can easily catch express bus 197 just a block from the hotel. Though pricey, the hotel is highly recommended. Just one word to the room designer: the mirrored door to the toilet is quite heavy and takes some effort to both open and close. It should be cantilevered. Just a nit.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 7, 2013
Dear guest,

Thank you very much for your wonderful feedback. We are happy to know that you have enjoyed your stay, and that our location in the museum district was to your liking. Thank you also for your warm recommendation. Hopefully we will have the pleasure of welcoming you back in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

I stayed one week at the Conservatorium,
Good Location next to the Musemplein and 3 Minutes by walk from the City Center.
The room was wide with nice view to the Musemplein, very large bath.
Room equipped with Espresso Machine, IPTV (Very good sound), a work desk, Large closet, Fresh fruits.
I spent 2 nights at the Tunes Bar, Pleasant atmosphere, delicious cocktails at good prices.
The Brasserie is great, I had dinner and the steak was delicious.
The hotel itself is amazing, a mix between old and new, large and luxurious pool.
The hotel offer a bikes for rent, good way to travel in Amsterdam
Very polite and nice staff.
Highly recommended hotel

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 7, 2013
Dear guest,

Thank you very much for your detailed and favourable feedback. We are happy to know that our location in the museum district was to your liking, and that you have enjoyed our Tunes Bar and the culinary experience in the Brasserie. Thank you also for your warm recommendation, we would be very pleased to welcome you back on a future stay in Amsterdam.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

My wife and I spent five tremendous days at the Conservatorium Hotel during late April, 2013. The purpose of our visit was to gather and celebrate with family from London.

The conservatorium is a masterpiece of architectural refurbishment by the Piero Lissoni team. Tremendous architecture and functionality don't always work - it does in this case. The public areas are warm, inviting and contribute to a tremendous vibe.

Without exception the hotel staff were fantastic. The concierge team did a brilliant job for us. Tessa, in particular, made a real difference to our Conservatorium, and Amsterdam, experience. She is delightful, efficient and knowledgeable.
We will absolutely return to the Conservarorium Hotel.

Room Tip: There are a wide selection of room types and configurations. We chose to overlook the pleasing archi...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, November 7, 2013
Dear guest,

Thank you very much for composing such a beautiful review, even after all these months. I am very pleased to know that you and your family have enjoyed your time at our hotel. I am thrilled to know that you would like to return, and it would be my pleasure to welcome you both back.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
78 reviews 78 reviews
60 hotel reviews
Reviews in 52 cities Reviews in 52 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed October 23, 2013

I stayed four nights at the Conservatorium, located near Museumplein, and next to the high end shopping street Hooftstraat.
The building is lovely from the outside and stunning from the inside, a very clever and respectful restoration. The main lobby is impressive in all its 4-story-high-glass-dome glory, but still manages to be cosy and inviting, furnished with stylish nordic design classics and oriental rugs. A great vibe all the time, the hotel is a trendy, happening spot. Very good service throughout, very polite and helpful staff, somewhat slow during meals. The buffet breakfast is large, varied and delicious.
I got a rather small but cleverly designed room. Storage was definitely a problem, but everything else was correctly laid out, very functional and stylish.
The indoor pool was large and very relaxing in it's apparent simplicity.
All in all a very rewarding experience, that hits all the marks: beauty, location, comfort, service and ambience. The price tag is quite hefty, as 400 euros will get you the smallest room.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, October 28, 2013
Dear guest,

We would like to thank you for your very kind review. It is a great pleasure to read your enthusiasm about the design of the building. We are happy to know that you have enjoyed your stay and hope we may welcome you back in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conservatorium Hotel

Address: Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conservatorium Hotel 5*
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