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“April visit” 4 of 5 stars
Review of Conservatorium Hotel

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Conservatorium Hotel
5.0 of 5 Hotel   |   Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands (Museumplein)   |  
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Hotel amenities
Ranked #17 of 344 Hotels in Amsterdam
New York City, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“April visit”
4 of 5 stars Reviewed May 28, 2013

We had one of the up / down rooms overlooking the interior courtyard. Did not get to eat in Tunes because Justin Bieber took it over for a party (for which the hotel staff was charmingly apologetic).

Pros:

1) Delightful and helpful staff. 2) Smart idea: Hosts, not concierges--you sit down with them at their table where they can spread out maps and jump on computers to reserve tickets--less formal than standing at a desk in a lobby and it encourages getting to know each other which helps them make recommendations. 3) The modern, glassed-in lounge was a great place to have a drink, people watch and and watch it rain. 4) Perhaps because it was a conservatory there is a lot of insulation in the walls but it was dead quiet. Courtyard rooms do hear some music and conversation noise, but it's pretty convivial, not loud. 5) Comfy beds. 6) Nespresso machine in room. 7) There is a small pool so bring a suit if you like to swim. 8) Wonderful perfume store in the hotel--I'm sure I smelled amazing every day.

Cons:

1) It will take your whole stay to figure out how to work the controls for the lights and curtains. 2) Electronic glitches: our bathroom TV did not work and was not fixable (not a huge problem, but it would have been fun), the thermostat in the room did not work correctly and the room got very warm esp. upstairs--and on rooms overlooking the lounge you cannot open the windows. 3) Is Piero Lissoni not a reader? The sofa was extremely comfortable but there was no light to read by. 4) Staff not very helpful about the tram system--perhaps they all bike to work? Hotel is away from the city center so you need to master the trams to get around. It would be lovely if they sold the multi-day transit passes at the hotel. 5) Spa service was jarringly bad--I made an appointment for a pedicure and arrived early but was kept waiting with no explanation--the women at the desk were very polite and apologetic but could not tell me what was going on so after half an hour I decided that I had better things to do in Amsterdam and left. There was never any follow up.

Bottom line:

The hotel is very modern and hip--if you are too you'll like it here. Buidling-wise: If I get to Amsterdam again I think I'd stay on a canal--I missed being close to the water and would like someplace a bit cosier. The staff is the best thing here--they were relaxed, friendly, observant and funny.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, Guest Relations Manager at Conservatorium Hotel, responded to this review, June 11, 2013
Dear guest,

Thank you for your kind and constructive feedback. First of all we are very happy to hear about your positive experiences and the pleasant time you have spent at our hotel. We apologize however for the problems you encountered during your stay. Your thoughts and opinions are very important to us as they give us the possibility to improve our services and facilities. I can assure you that we will do our utmost to make improvements in the areas you have mentioned, and hope that we will be able to welcome you back to the Conservatorium Hotel for a true five star experience.

Warm regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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622 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Denpasar, Bali, Indonesia
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 28, 2013

My client put me here to help with design ideas for his house I'm doing the ID on. What a great hotel for this. Well thought out and some trick ideas. Wonderful staff eager to please and assist with any request. I'd have to say one of the best design hotels in Amsterdam

Stayed May 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2013

We spent 3 nights in this beautiful hotel in April. Very nice location, literaly next door to the Museums (Van Gogh, Rijk and modern art), nice shopping street very close, opera, restaurants within walking distance.
We had the most basic room, which was not huge but very well decorated, very modern but warm. A very good design. Full of electronic candies. Everything worked perfectly.
Service is excellent as expected.
Spa and swimming pool offering a very relaxing time after a long day walking through the city and museums (swimming pool, jacuzzi, hamam and sauna)
Very nice brasserie and bar (did not try the restaurant)
Overall a very good feeling in this hotel. Chic and relatively young.
To be noticed, it is not so close to the city center but you can take the tram which is very convenient or walk there (you're in the canals area in 10 minutes). At least, you will avoid some of the crowd of the red light district, which is, in the end, an advantage.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, Guest Relations Manager at Conservatorium Hotel, responded to this review, June 11, 2013
Dear guest,

Thank you for your recent visit and for sharing your experience with us. We are delighted to hear that you have had an enjoyable stay. Your details in every area of the hotel are greatly appreciated. It was a pleasure to have you here and we hope you can make it back to the Conservatorium Hotel for another stay.

Warm regards,
Conservatorium Hotel Amsterdam
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Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2013

A 3 night spa package at the Conservatorium is a wonderful experience. The hotel is a former music school - magnificently refurbished and the service second to none. Staff all refer to you by name, the atmosphere is personal, warm and very efficient. The rooms are very large with enormous bathrooms containing a large bath, huge shower area in which one warm is heated (luxury) and a totally separate toilet. The room has surround sound and all the hi tech equipment needed to hook your personal gear through the TV.

The gym, spa area and pool are fabulous. Unlimited entry to all was included in the package as was breakfast which is a gourmet feast with plenty of choice both hot and cold.

The hotel is well situated in the Museumquarter - 5 minutes to the museums, 5 minutes from Amersterdam's beautiful gardens and a 10 minute walk into the heart of Amsterdam. Just loved it.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, Guest Relations Manager at Conservatorium Hotel, responded to this review, May 31, 2013
Dear guest,

We are very pleased to receive your positive feedback. Thank you very much for taking the time to share this with us. We are delighted to note that you were satisfied with the overall experience, and sincerely appreciate the fine comments you make about all our facilities. We are also very pleased to know that you found our location in the Museum district to your liking. We look forward to hopefully seeing you soon.

Warm regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2013 via mobile

Starting with the design elements, it is a beautifully done hotel. The rooms are comfortable and stylish. The lobby is magnificent. If you don even stay here you can still stop by and enjoy the ambiance.
The staff was very friendly and we were upgraded to a superior room upon arrival which was very nice of them. The concierge , mainly Isabella who helped us the most in laying out the things and the places we should take the time to visit were all very professional and friendly. Everyone greeted you with a big smile from the moment you walk in to the hotel. The spa is very very nice. You can enjoy it even if you don't get any treatment. The fitness center is very "fresh."
Over all it added to our Amsterdam experience with the the location being in the better part of the city. You will love it, just when you walk to the reception desk to check in, wear your biggest smile

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, Guest Relations Manager at Conservatorium Hotel, responded to this review, May 31, 2013
Dear guest,

Many thanks for your wonderful words about our hotel, and for sharing them with us on TripAdvisor. We are delighted to hear that you have enjoyed your stay with us. Your fine comments are really appreciated and a great source of motivation to all of us. We are looking forward to welcome you back at the Conservatorium hotel.

Warm regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2013

In a city not known for service, the Conservatorium is an exception to the rule. Set in an old building but beautifully restored with a deep and careful sense of design. The amenities were perfect -- pool, brasserie -- were both beautiful and fun. The staff is super friendly and the rooms are luxurious and spacious.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, Guest Relations Manager at Conservatorium Hotel, responded to this review, May 31, 2013
Dear guest,

We are very happy to hear that we were able to exceed your expectations and would like to thank you for your lovely words about the Conservatorium hotel. We hope you will give us the pleasure of welcoming you back soon.

Warm regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 17, 2013

We stayed in the hotel for two nights having stayed at Andas Hotel the night before. The lobby is nice and pleasantness stops there. For the most expensive hotel in Amaterdam, the service is appalling. We waiters were slow and forget what you ordered. The food was mediocre and expensive. We have to wait for a long time to be seated to a table. There was no priority to hotel residence such that they cannot get us a table to dine in the restaurant. The sitting area in the lobby is overcrowded. The bellboy took a long time to pick up the luggage. When I complained to the manager, she could only acknowledge th problem and couldn't offer solution.

Room Tip: Choose a different hotel please!
See more room tips
  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, Guest Relations Manager at Conservatorium Hotel, responded to this review, May 30, 2013
Dear guest,

Thank you for reviewing your past stay with us. We appreciate your honesty and your comments regarding areas for improvement will help us to continually enhance the guest experience. We have taken your comments to our team to ensure that in the future we do a better job of promptly and efficiently handling our guests’ needs-especially in the F&B area. Please accept our sincere apologies for the poor level of service you have experienced. Hopefully you will give our hotel another chance on which I can assure you we will do our utmost to fully exceed your expectations.

Warm regards,
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conservatorium Hotel

Address: Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conservatorium Hotel 5*
Number of rooms: 129
Reservation Options:
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