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“Conservatorium Hotel” 5 of 5 stars
Review of Conservatorium Hotel

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Conservatorium Hotel
5.0 of 5 Hotel   |   Van Baerlestraat 27, Amsterdam 1071 AN, The Netherlands (Museumplein)   |  
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Hotel amenities
Ranked #22 of 340 hotels in Amsterdam
Jerusalem, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Conservatorium Hotel”
5 of 5 stars Reviewed January 20, 2013

We just got back from a wonderful 5 nights stay at the Conservatorium Hotel. The Hotel is located between the Leidsplein and the museum district, in easy walking distance to everywhere, a perfect location.
As far as I'm concerned The Conservatorium is an amazing hotel with all the luxuries you would expect in a five star hotel but with an added bonus – the atmosphere is fabulous. The lobby is beautiful, inviting and relaxing, as are the restaurants and bar on the second floor. The spa is truly an enjoyable experience, the in-door pool and Jacuzzi are genuine retreats.
The staff was extremely professional and courteous. The door men, the breakfast staff the front desk employees all helped to make our trip one we will never forget. I would like to give a special thanks to the hosts Etan Sela and David Fransman for being so helpful, efficient and knowledgeable.
It truly was a trip to remember.
Thank you
Allona Rabbe-Hyatt

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, January 24, 2013
Dear guest,

We are very pleased to receive your positive feedback following your stay at the Conservatorium hotel. Your compliments are greatly appreciated and truly inspirational to all of us. It will be my pleasure to share them with Etan, David, and the rest of the team. We look forward to serving you again should your travels bring you back to Amsterdam.

Warm regards,
Conservatorium hotel Amsterdam
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Kuwait City, Kuwait
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 13, 2013

Last December I stayed 4 night @ conservatorium hotel I booked a duplex suit to start what an amazing top class hotel from the moment I step in to the hotel till check out it was an amazing stay the hotel is modern and luxuries the designer of the hotel did a great job the high ceiling lobby area was terrific the hotel staff was so helpful and nothing is to hard for them they do there best to please the customer and always with smile the check inn took a second then one of the staff came with me and show me my suit which was amazing two level suite the ground area was the seating area with a bathroom and deep socking bath tub and the second level is the bedroom with other bathroom with shower every things was really modern and new I stayed before at other 5 stars hotel in Amsterdam which they was good but the conservatorium hotel is at the top of my lest actually the top five star hotel in Amsterdam the breakfast area was next to the lobby and really nice the breakfast quality was at the top all the waitress were so friendly and smiling they always remember me and my order and they even remember the table that I like to sit on , the location of the hotel is to classy not in the middle of the touristy crowded area but at the same time its not that far u can walk around the city so easy even if u don’t like to walk or u cant walk for a long time there is a tram which stop just at front of the hotel and took u any where u want in the city am really satisfied with my stay and its really worth all the extra for the quality and the best service I highly recommend this hotel for any one would like to stay in such a classy and luxury hotel thanks for all the staff who make my stay the best and make me feel like am staying at my home they are the best cant wait till my next visit to this amazing hotel, tried to upload 2 videos of the duplex suite but I couldn’t don’t know why.

Room Tip: book the duplex suite if u can its worth it!!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, January 24, 2013
Dear guest,

Thank you very much for your wonderful review and for recommending our hotel on TripAdvisor. We are happy to read that you have enjoyed many aspects of the hotel, including your suite and the design of the building. We sincerely appreciate the fine comments you make about our services and I will certainly convey them to the entire team. We are delighted to hear that you will visit us again in the future and are already looking forward to having you back as our guest.

Warm regards,
Conservatorium hotel Amsterdam
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Hamburg
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 6, 2013

Designhotels often pay are high price for their slickness, they somehow look the same in a sterile fashion. This place is an exception, as ist almagates design with a homely feeling.

Therefore this place is a must stay, even better than the Sofitel Grand Amsterdam we stayed a few months before. Expect fabulous rooms, with some high tech gadgets. All materials in the hotel are top-notch. Relaxed but respectful service, a great translation of a grand hotel in todays way of life. We liked the breakfast too, not the regular inflationary variety but instead selected quality picks.

The pool and spa area was amazing to. Nor big but very impressive.

We highly recommend a stay both to families or couples.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, January 10, 2013
Dear guest,

It is a pleasure to read this review following your stay at the Conservatorium hotel. Thank you very much for your lovely words about the hotel. We are delighted to know that you had an enjoyable stay with us. We truly appreciate your warm recommendation and are looking forward to welcome you and your wife back at the Conservatorium hotel in the not too distant future.

Warm regards,
Conservatorium hotel Amsterdam
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Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

At the end of 2012, I was very lucky to experience various elements of the Conservatorium Hotel, and I must admit, I was not disappointed. The food at Tunes is delicious, well-presented by knowledgeable staff and definitely star-worthy should they continue like this, the cocktails at the bar taste simply heavenly (try the gin tonics with cucumber) the spa treatments are slightly overpriced for a local, but provided by professionals, the building by Pierro Lissoni stunning and the rooms come straight out of an interior design magazine with thoughtful Dutch touches. and, equally important, the staff is very friendly and reakky do their best to make you feel as a guest. The devil, however, still is in the detail and you can not buy style. A glass which was broken at the bar and the cocktail was just poured in a new glass, rather than checking if there was glass in the cocktail itself. Tea was served by a spa-member in a broken cup, something which completely was ignored by this employee. Complimentary water and fruit was only brought to the room after checking in (after five). In addition, do not expect everybody to drink coffee, provide soms tea bags next to Nespresso. Small thingd, but this will definitely attract your target group of well-to-do city, food and art loving Europeans.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, January 8, 2013
Dear guest,

Thank you very much for reviewing your recent stay at the Conservatorium hotel. We are happy to read that you have enjoyed many aspects of our hotel, including our restaurant and bar Tunes.

As a team we are disappointed to read the change of tone with regards to the broken glass and cup. Please accept my apology for this experience, this is definitely not the norm that guests of the Conservatorium hotel would normally experience, and we will do our utmost to address the issue.

Although this does not help you for your past visit, for any future visits, please be advised that we do offer complimentary tea in the rooms and that a tea set is available upon request. I am sorry that we have not informed you about this service during your rooming, and I would like to thank you for bringing this matter to our attention.

Once again thank you for your valuable feedback, it is very much appreciated. Hopefully you will give us the pleasure of welcoming you back in the future.

Kind regards,
Conservatorium hotel Amsterdam
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Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2012

Hotel is a fantastic and we enjoyed our time. Very much an upscale hotel and in a prime location. Super close to many cultural sites with also easy access to public transport around Amsterdam. Expect to pay more for the services and products at this hotel as it is much more posh than most anything in the city. Enjoy the time in the rooms as they are well designed and have tons of character.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 31, 2012
Dear guest,

We would like to thank you very much for your kind review. We are happy to hear that you have enjoyed your stay and that you found our location in the museum district to your liking. We hope you will give us the pleasure of welcoming you back in the future.

Kind regards,
Conservatorium hotel Amsterdam
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London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2012

Awesome hotel! Friendly staff, fabulous duplex room with the nicest fittings you've ever seen. Its a conversion of an old bank building in the museum district. Breakfast was terrific, the waiters are 2m tall!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 24, 2012
Dear guest,

Thank you very much for your kind words about our hotel. We are very happy to know that you have enjoyed your stay with us. We look forward to welcome you back in the future.

Kind regards,
Conservatorium hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 3, 2012

Having survived two nights at the Conservatorium Hotel in Amsterdam in early November, we feel obliged to provide a fair and honest review for the benefit of our fellow man.

On arrival we were provided with the Presidential Suite (usually costing several thousand Euros per night) instead of the €600.00 per night suite booked – so far, so good. However, receiving this upgrade was the last positive experience the establishment had to offer, and later, only fuelled one’s curiosity about how uninhabitable the other suites must have been.

To be blunt; the accommodation was as sophisticated as a prehistoric cave. Whilst lavished with all the usual refinements one can expect from a luxury city hotel; none of them worked. Turning on the television fused the lights throughout the suite, and switching on the room’s lights fused the electricity for the entire corridor. As for the heating; what heating? For the duration of the stay the heating refused to function, making the suite more akin to a Russian Gulag than a luxury hotel room. We should say that we do not like indoor heating to be excessively high – this being unhealthy, but a temperature in the double digits would have been a welcome improvement.

Despite raising these issues with hotel staff who visited our suite not less than eight times over the course of our two night stay, the issues were not resolved.

On checking out, we were offered a paltry 25% discount on the rate of the room, a grossly disproportionate gesture when considering the accommodation was unfit for habitation. Rather than accepting this meagre token, we were assured that the General Manager would write to us expressing his apologies and providing more appropriate compensation for our patience and understanding. After more than a month, however, no such correspondence has been received or is expected. We can only imagine that the Manager’s energies have been diverted to a compulsory customer service course, or failing that, the rigors of an electrical training programme (perhaps the latter would be more useful).

In summary, whilst at first glance the hotel appears to have all the characteristics of a luxury European city hotel, we cannot help but think that the only accolade it will receive is being Amsterdam’s answer to Fawlty Towers - it certainly isn’t a satisfactory (or even tolerable) environment in which to rest one’s head.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 12, 2012
Dear guest,

Please accept our sincere apologies for the inconvenience you have experienced during your stay at the Conservatorium hotel. We deeply regret the streak of bad luck you had during your visit. I can assure you that this is not the kind of service we strive for to provide. Although this does not help you for your past visit, I would like to inform you that we have now resolved all issues in the room.

I am also sorry to hear that my apology letter did not reach you. As discussed on the telephone earlier this week I have send it to you again.

Once again my apologies for this inconvenience. We hope you will give our hotel another chance, and I can assure you that you will not experience the same problem again.

Warm regards,
Conservatorium hotel Amsterdam
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Additional Information about Conservatorium Hotel

Address: Van Baerlestraat 27, Amsterdam 1071 AN, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 340 hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conservatorium Hotel 5*
Reservation Options:
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