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“Very high class-best in Amsterdam” 5 of 5 stars
Review of Conservatorium Hotel

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Conservatorium Hotel
5.0 of 5 Hotel   |   Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands (Museumplein)   |  
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Hotel amenities
Ranked #20 of 345 hotels in Amsterdam
ronpel
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Very high class-best in Amsterdam”
5 of 5 stars Reviewed February 4, 2012

We took advantage of the current special rates as most hotel rooms are still at work. The public areas restaurants ,bar , spa , gym and pool are all open ,fully operational and are amazing. We stayed at a two level room - one of the best we ever stayed. Staff was great and helpfull . Brasserie has great food and compared to other restaurants we tried in Amsterdam the prices are even on the low side and much tastier. Location is great for high end shopping and all major museums. Perfect place for a romantic weekend in Amsterdam.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, February 20, 2012
Dear Guest,
Thank you for choosing the Conservatorium Hotel and taking the time to write your comments on Tripadvisor. We are pleased to hear that you enjoyed your stay with us and thank you for your positive feedback regarding the Brasserie and the public areas. We look forward to welcoming you again for a romantic weekend.

Kind regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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562 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Paris, Ile-de-France, France
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 31, 2012

Very nice hotel (design, nice duplex room) and great locationand great gym infrastructure
Friendly staff but still need to practice as they do not seem to be ready
only few services available: after 8 weeks, still no laundry or dry cleaning available
some heater problem in the duplex room as the heater is just at the upper floor, which mean the lower floor is quite cold
food at the brasserie is good (breakfast and dinner) but food at the upper restaurant does not bring value for money
only a few rooms available, still a lot of workers in the building

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, Nederland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2012

The hotel is still under construction. Just a small amount of rooms is in use right now. The former conservatory is beautifully constructed and maintaned all its floors, walls ceilings very well. It is actually a very cosmopolitan hotel. Like you will find in New York, London, Copenhagen etc.
It is difficult to give the right opinion yet. I had read reviews about lousy service and arrogant attitude, but that was not our opinion today at the Brasserie. Very friendly and service minded people, great atmosphere and a likable crowd. We bumped into many friends(all from Amsterdam).
A good place to take your foreign business partners to.
Looking forward to try the restaurant " Tunes" , with it's chef from the former Blakes and the College Hotel. Quite pricy though and not to flexible on the fixed courses, i have heard, but better find out myself.
I did not dare to give it 5 stars yet, because we have to see how they are doing a little later on this year. But in the mean time i am a fan and going to try out the High Tea at the Brasserie soon and definitely will be back for breakfast and brunch!. Love their menu anyhow.
Along the corridor on the main entrance level(with is not open yet), you will find a beautiful cigar shop and the well known beautiful decorated jewelry shop "Bonebakker" .
Rooms not yet finished yet and what i found is that you are not able to open the windows of the rooms. I would not like that! I hate to smell the former visitors in a room. Love to sleep with 'fresh' air.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
176 reviews 176 reviews
33 hotel reviews
Reviews in 72 cities Reviews in 72 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed January 17, 2012

It is indeed a very new hotel. So you will find some nook and crannies where the work has not been completed. The day we arrived, the sauna wasn't even working and the gym equipment have not been connected to the TV system (they have this Life Fitness equipment where you can attach your iPod/iPhone and/or watch TV).

However, one can sense that the personnel all try to overcome this shortcoming by going out of their way to be nice. And for that effort (even if they still have ways to go), I give them an "A."

This is a quiet hotel (well, you can hear the trams, once in a while) located near the Rijksmuseum and just across Van Gogh museum. So if museum is your thing, this is a perfect hotel for you. However going to the center isn't a problem. Tram no. 5 stops right in front of the entrance of the hotel.

The restaurant is closed on Sundays, but we went there the following day and we had a great time. You need to reserve though as it can get pretty full. For those of you who want to have a lot of choices for your meal, this isn't the place for you. It has only three set menus and the price tends to be on the high end. I will have my review of the restaurant in another write up.

The hotel has some unique interior designs and one of the most unique TV sets I have seen. The bathroom though still needs some refinement as the water from the shower tends to overflow to the bathroom area. Or maybe this was just my running the shower too much.The bathroom door tends to be heavy and rather has an inconvenient handle. Also, the cabinets are neatly tucked away on the walls - you will hardly notice them. Clever design, I must say.

The wifi is by Swisscom and it's for free for all your apparatus. So if you are like me: iPhone (2), iPad, and Macbook, you are in luck.

It has its birth pains but it has its potential. Maybe the next time I come back (as I definitely will), they can go up to being an excellent hotel. For now, I must say this is a very good new hotel in Amsterdam: far enough from the tourist throngs but near enough to have access to anywhere.

Room Tip: We liked our room facing Van Baerlestraat. we were on the 5th floor, and with a loft for the bed.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, April 27, 2012
Dear guest,
Hereby I would like to thank you for the time you have taken to write down all the positive comments on Tripadvisor. We are very happy to hear that you enjoyed your stay, even with an 'A' for the service, here at the Conservatorium hotel. With your comments we are able to keep improving our service and maintain the standards we would like to reach.
Thank you again for your feedback and we are looking forward to your next visit in our hotel.

Warm regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
amsterdam
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 15, 2012

The hotel, still undergoing final construction, is without a doubt impressive. Not just the building itself, which is magnificent, but also the efficient looking clad-in-black personnel. We thus had high hopes for lunch at the lovely light brasserie. Unfortunately, we were underwhelmed by both the food and the service. My overpriced goat cheese salad was spare, consisting of a bit of crumbled cheese, discolored beets, store-bought croutons and strips of bacon covered in coagulated grease. Club sandwich mediocre. Wine by the glass fine. Coffee okay. After finally catching a waiter's eye to ask for the bill, we subsequently had a long wait. So we resorted to asking someone else. Our young and clearly inexperienced waiter told us he'd forgotten. No apology. It's early days but expected more.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, February 21, 2012
Dear guest,
Thank you for visiting our new hotel and taking the time to write your comments on tripadvisor. We are pleased to hear your enthusiasm about the design of the hotel, but we are sorry that the Brasserie not met your expectations and that you did not enjoy our restaurant services. With the help of this feedback we are able to continuously improve our services. We have discussed the mentioned points with all concerned and taken the appropriate action in the different areas.
Thank you again for your feedback and we hope you will give us a second chance and that we can welcome you again in one of the restaurants.

Kind regards,
Conservatorium Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 13, 2012

Went for a couple of drinks in the bar last night and had some food in the brasserie. At the end of the night we found out that the vodka-martinis we had ordered were €20 a piece! Whereas other cocktails are priced at €12.50. Service was good but the bar gets very easily crowded with the long glass table taking lots of space.
In the brasserie food that had fallen on the ground was readily served to a customer again and waitress denied that it had been on the ground. Food is on the expensive side. Service by male waiters was fine (unlike the waitresses for some reason). Having been to many top of the range hotels, this visit was disappointing when it came to service and pricing.

  • Stayed January 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, February 22, 2012
Dear guest,
Thank you for the valuable feedback regarding your experience at the Conservatorium Hotel Amsterdam. We regret to hear that you did not enjoy your time in the Bar and Brasserie. With your feedback we are able to improve our sevrice and I have discussed your mentioned points with our emloyees of the Brasserie.
We do hope you will give us another chance to experience our services and facilities in a positive way and please do not hesitate to contact us if we can be of any assistance. Thank you once again for your valuable feedback.

Kind regards,
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 8, 2012

Had a couple of drinks in the beautiful and spacious hotel lobby. Overly present security crew with numerous men in black, but only a single poorly skilled, insecure intern waiting tables, trying very hard to avoid making eye contact. The Riesling wine was no more than average and not worth €7. Disappointing. Service clearly is not part of the concept. Typically Dutch.

  • Stayed January 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, April 19, 2012
Dear Guest,
Thank you for your valuable feedback regarding you experience in the lobby of the Conservatorium Hotel. We are disappointed you did not enjoy the lobby service and the prices of the wine.
With the help of your feedback we are able to continuously improve our services and facilities especially in the soft opening. We have discussed the mentioned points with all concerned and have taken already some actions in the lobby area.
We hope you will give us a second chance and that we will meet you during a next stay.
Kind regards,
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conservatorium Hotel

Address: Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conservatorium Hotel 5*
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