I stayed here for the first time between 8th May and 10th May 2013. When we arrived, there were builders outside and the hotel front was being refurbished, which we were not told about but to be honest it did not matter to us. We arrived at the hotel tired from our trip and were able to check in 2 hours early at no extra charge which was brilliant. The room was clean but quite small but fine for 2 people for a couple of days. Our view was awful and looked into other windows which was rubbish as we had to have the curtains closed most of the time. Make sure you get a canal view room if you stay here! We tried to have a nap as soon as we arrived but there were builders banging for hours and we could not rest. This only happened on the first day though so not too bad. We had no hot water when we tried to shower but the helpful receptionist came straight up to the room and sorted it for us. The hotel Wi-fi connection was very fast but each time I locked my Iphone I then had to re-connect which was a bit annoying but the connection was very quick. The hotel is in a great location. If you come out of the hotel, turn left and left again, you are on a main road which has lovely shops and restaurants and even a Bulldog coffee shop! You can get tram 1,2 or 5 from there which takes you to Centraal station and is only a 10/15 min journey. If you choose to walk all the way up, in 20 mins you will arrive at Dam Square. The walk is nothing if you are shopping at the same time! On our last day, we asked for a later check-out which was given to us free of charge. We were going to leave our luggage at the hotel to go sightseeing on our last day but the receptionist advised us that Centraal Station had lockers that fit our suitcases which was very helpful as we were getting the train to the airport. Overall, it was a nice stay at this hotel as it was clean and comfortable but next time I would definitely get a canal view room. Would stay here again.
Make sure you choose a canal view room!
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