We had a pre-ordered, 50 % pre-paid group reservation. The hotel staff would not let us enter the rooms before we had paid the full amount up-front, and since there was a 6 % surcharge on any credit card payment, we had to pay in cash. (I wonder why...?). In addition, we had to pay a 20 EURO deposit for the card key. Also, the safe in the rooms had a deposit AND a 15 EURO charge.
Generally, the hotel seemed to be worn and lacked maintenance. Since we were in Amsterdam to run marathon, the traffic noise didn't ruin our sleep (at least not after the marathon). The breakfast was not so bad, but usually we have a better selection of foods at home.
My general impression is that this hotel should not call itself a hotel. It seemed to lack any aspiration to give good service. I suppose that they have had a lot of customers that didn't pay since everything had to be paid in advance, but really I think the hotel would be better off if standards were raised, so that satisfied customers would return.
I will not.
- Official Description (provided by the hotel):
- Hotel Wilhelmina is a pleasant and charming, Superior 2 Star Hotel. Most of our large comfortable rooms have Private Facilities - Shower & Toilet, Colour Cable TV, Direct Dial Telephone etc. Hotel is centrally located within walking distance (12-15 minutes) of main Museums, Concert Hall & the Vondelpark and near the RAI Exhibition Centre, World Trade & Fashion Centre. The efficient management, inspired by great hospitality, will do all to enhance the pleasure and comfort of your stay. ... more less
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- Also Known As:
- Wilhelmina Hotel Amsterdam