Found this hotel on line and liked the reviews. Stayed there with another couple and the receptionist changed our rooms to the bottom floor (no lift in hotel) and to the back where there were only 2 rooms overlooking the canal. Our rooms were large with frosted glass so we could leave the curtains open while in the room. Bathroom was small but had a very large walk-in shower and good amenities. King sized bed with crisp clean linens. Room was very quiet despite being on a canal with a sidewalk under the window. Nice breakfast room and a wonderful room near reception where you could go on the internet or play the piano! The staff (Petra, Nancy and Marlene) were immensely helpful. The tram is an easy walk up the street and a second tram about 10 minutes away. Will stay again when we return next year.