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“Lovely helpful staff” 4 of 5 stars
Review of Falcon Plaza Hotel

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Falcon Plaza Hotel
3.0 of 5 Hotel   |   Valkenburgerstraat 72, 1011 LZ Amsterdam, The Netherlands (Binnenstad)   |  
Hotel amenities
Ranked #275 of 346 Hotels in Amsterdam
Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Lovely helpful staff”
4 of 5 stars Reviewed 1 week ago

This is a three star hotel within 15 minutes walk of Dam square. I found it of good value and cannot fault the staff who couldn't have been more helpful. We stayed in a triple room which was big enough for three of us, unlike other hotels that can have quite small rooms. The wifi is free but quite limited. If you are looking for a reasonably priced, conveniently placed hotel you could do worse than book a room here.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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331 reviews from our community

Traveler rating
    23
    79
    108
    55
    66
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Shockingly bad receptionist, we arrived at the hotel at midnight and the receptionist Abu was horrendous, he informed us that we had to change hotels due to an overbooking. We had booked for 3 nights and he said we had to move for 1 night, checkout and come back for the next 2 nights. We said were exhausted and were not happy doing this and would prefer to stay at one hotel for all the nights. Abu was very rude and said that if we wanted to discuss anything to come back in the morning and discuss it with the manager, he refused to give us the manager's name or his own for reference. At this point we got upset and said we need to know who we spoke to he refused to give any details and suggest her DOESNT CARE. WORST HOTEL EXPERIENCE - AVOID!!!

  • Stayed April 2015, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for a weekend in April 2015, and chose it only for the price.
Good location, and access to tram, also within walking distance to Center.
Reception, and service in general was impersonal and minimal.
We were pleasantly surprised with the breakfast.
For the money we paid, we would stay again.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
2 of 5 stars Reviewed 3 weeks ago

The night clerk offered to book us a ride to the airport, said there weren't any airport car service that would take us also, if there were, he could not recommend it...this was against hotel policy, yet he could call us a cab. We found out later that there was an airport taxi service and it charged only 17.50 euro for each of us. The friend he called charged us 64 euro and threated us if we would not pay his amount...

Room Tip: don't stay there....
See more room tips
  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

During whole stay Internet was not working. Everyday they were saying it will fixed today, but it never happened. I had real financial losses because of that.
Secondly they have very thin windows: in winter/early spring room is cold and hear a lot of noise from big street just next to the hotel. It is the worst hotel I have ever stayed,

  • Stayed March 2015, traveled on business
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

worst hotel experience ever!!! Appalling behaviour by the Asian man who sat at the desk at 11.50pm on Thursday 02 April. We were meant to have a 3 night stay in the hotel which we highly over paid for and the man at the desk told us to stay at one different hotel for one night check out and then come back to falcon hotel for the other 2 nights. The Asian man was completely rude and abusive, I am shocked by the poor level of service. Never ever stay here, you pay a lot of money and get the worst service!

  • Stayed April 2015
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, Southend on Sea
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 7, 2015

Couldn't of asked for more. Had an early flight I mum Amsterdam and arrived at hotel at 10.30am, not only did they let me check in early, I also got a free upgrade. Lovely room, clean comfortable, modern with all facilities you would need. Reception very friendly and helpful suppling map of area and tourist sites, this came with money off vouchers for entry fees. On checking out they held my bags and when I returned for my shuttle ensured I had a drink and comfortable place to sit and wait. Breakfast really good variety of continental and hot foods lots of choice all tasty and fresh. 10min walk into tourist/ sight seeing areas and then further depending on where you visiting. The hop on hop off bus is recommended, or can be alot of walking between museums etc. Hotel is on a busy road with run down building next door, but don't be put off hotel is lovely and I heard no noise over night. Excellent stay.

Stayed March 2015, traveled solo
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Falcon Plaza Hotel

Address: Valkenburgerstraat 72, 1011 LZ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #275 of 346 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Falcon Plaza Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Hotel Falcon Plaza

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