We travelled to Amsterdam with our 2 children ages 7 and 9. We stayed in the "family room" on the first floor (I believe room 120). The "family room" is basically 2 rooms connected with a sliding door. First of all these rooms were HUGE. They had heavy mouldings and high cielings. The bathroom was also quite large. The beds were comfortable. One room has beautiful bay windows looking out to the canal. And the other room has windows looking into an inner courtyard. I would say the rooms have "character". Sure there was a bit of peeling paint and cracks but it adds to the experience! The lobby was quite pleasant. My children loved the dog. The breakfast was great -- the breakfast room was beautiful with huge windows looking over 2 canals. We were looking for more of an "authentic" lodging experience and the canal house hotel hit the money! We felt like we were taken back to another time. The location is fabulous! Very close to everything but particularly close to the Anne Franke house. Their front desk staff has 24 hour shifts so there was a different person at the desk every day. All were quite helpful and friendly. We particularly liked "Nata" (?sp) who was quite kind to us during our bleary-eyed, jet-lagged registration. We absolutely loved Amsterdam. Despite its reputation its actually quite a fun place for families. We would highly recommend the italian restaurante La Festa right near the hotel. Delicious Italian which is good for families!