Great location and very clean. It's a shame that the customer service wasn't the same. Make sure you specify that you want a Double Room or a Twin Room with two single beds. We thought we'd booked a Twin Room with two single beds but when we arrived they only had a room with a Double Bed. It showed on our booking that we had requested a room with two single beds but apparantely this does not guarantee anything. So we had to take the double bed for the first two nights and then finally they moved us into a twin bedroom with a canal view. They offered no discount for the inconvenience for the first two nights and even tried to charge us extra to be moved into a room with four single beds. I found this to be very poor customer service since this was not our fault and the website was misleading.
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- Also Known As:
- Wiechmann Hotel Amsterdam