Through no fault of their own, the room was not what we expected. We booked this hotel because of a picture on a booking website instead of the hotel's website. The picture is what we thought the hotel room would look like, instead we got a single room with 4 separate twin beds. Look directly at this hotel's website to see what you are getting!!! Steep stairways amidst hallways that smelled terrible!!! No elevator. When we complained of the mix-up, the manager did not offer an upgrade or adjustment to our bill. Breakfast was in a beautiful room where you could watch the world ride by on their bikes. Food was just so-so. This place is clean, no bed bugs. Heater did not work in my friend's room. The hotel has trouble taking American Credit Cards. They will ask for a 20 euro deposit for your room. Great location!! Canals are right outside and you walk to many places such as the Anne Frank House.