My husband and I are currently on a 5 week trip in Europe and our second stop was Amsterdam. We stayed at this "hotel" (it should be called a bug-ridden, dirty poop-hole) and it ruined our stay in beautiful Amsterdam. We had booked a room with 2 twin beds. Instead we were given a filthy dorm room. The beds were dirty and the sheets reeked of cigarette smoke. There was literally piles of poop outside of the windows on the ledges! Worst of all was the bathroom, the shower was literally held together by tape and the bathroom reeked of sewage smell. I had to spray the room with perfume every night in order to somewhat mask the smell.
When I complained to the front desk, the young man although polite did not care at all. He continually kept saying "I understand" with no attempt to fix the problem. We would have tried to find another hotel but because our time was limited, we could not bother (bad mistake, we should have tried). Even more ironic, another couple had the exact same problem as us. He too had booked a twin room and was given a dorm room with a shared bathroom even though he had booked a private one. This couple was smarter then us and checked out of the hotel because they refused to live in such filthy conditions.
The first floor of the "hotel" was deceiving because they have renovated it because there is a restaurant there. I feel we were given the worst hostel-style room because we are young and therefore, they thought we would not complain.
The service is the worst. The manager and people who work there go through the motions but there is no passion or drive to make sure visitors have a comfortable stay.
Please save yourself and do not stay here. I have traveled over 30 countries in the world and "hotel" trianon is by far, one of the worst. DO NOT STAY HERE unless you enjoy the smell of sewage intermingled with cigarette smoke, poop on your window sills, showers held together by tape and service that is mediocre at best.
Honestly, i know its a cheap deal for Amsterdam but you will regret it. Sleep in your car instead;)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.