I know you get what you pay for with a hostel, you expect it to be basic, but you also expect it to be clean and safe! We booked a 4 person with private bathroom, when we arrived the staff were very unorganised and very rude, we paid €66.50 each for the room but we didn't find out til then this did not include towels (extra charge) our room was not in the same building as the reception but another street away. Our room was on the third floor, which mean carrying out heavy cases up flights of the most dangerous stairs you have ever seen, steep even for Amsterdam, the room had not been cleaned properly, crumbs/dust everywhere and the bed sheets didn't fit the mattress! When we unplugged an appliance the socket harked and sparked at us, a huge safety issue (to which the receptionist replied, that happens everywhere in holland, which if is the case they need to retrain electricians!) Our 'private' bathroom was shared with another room and it was beyond filthy, I honestly wouldn't let a stray dog use it let alone myself. The whole experience was a huge downer on our trip and when we complained the receptionist basically couldn't give a monkeys, we felt ripped off an just disgusted! Honestly would rather sleep on the streets.
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- Also Known As:
- Bob`s Youth Hotel Amsterdam