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“comfortable but small” 3 of 5 stars
Review of Max Brown Hotel

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Max Brown Hotel
2.0 of 5 Hotel   |   Herengracht 13-19, 1015 BA Amsterdam, The Netherlands (Formerly chic&basic Amsterdam)   |  
Hotel amenities
Ranked #163 of 344 Hotels in Amsterdam
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“comfortable but small”
3 of 5 stars Reviewed March 28, 2014

Hotel currently having renovations so reception in a temporary location. Access to the rooms also not in the usual place. Due to renovations advertised light breakfast with tea and coffee not available. No discount though.

As already pointed out by other reviews, the staircases are very steep. Ok for younger fit people. We got room 209 which was up 3 flights of stairs. Room was nice but small but location was excellent. TV in room had reception problems. Shower room functional.

Upon checking out it would appear they had over booked again as a couple were discussing alternative hotels. Can't be certain of this but looking at previous reviews it something this hotel does.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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494 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2014 via mobile

There is no better place for a hotel in Amsterdam if you intend to visit center and lovely Jordan. It can be easily reached by food from Amsterdam central station. Do not bring your car, leave it in one of the park & ride facilities. In the city you will pay around 24 € a day. regarding the rooms you have to have luck, to get one of the large(r) double rooms with windows and light. Friendly service desk and good coffee :-)

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sunderland
Top Contributor
251 reviews 251 reviews
46 hotel reviews
Reviews in 64 cities Reviews in 64 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 15, 2014

I was in Amsterdam on business. Found this hotel to be in a great location and was a good price. As others have mentioned, the hotel is a short walking distance (10-15 minutes) to the central station and it is located right on the canal.

At the time I arrived, there was work being done on the hotel reception. It is a typical house in Amsterdam - thin, steep staircases, small rooms. Still, the rooms are clean and well decorated: i was impressed with the quality of the bathrooms. I didn't find any of this a problem as I had an overnight bag, mind if you've large luggage it might be more of a struggle. Didn't try the breakfast as I had to be up early - but there are plenty of places that you could eat nearby.

While I found the staff were helpful and the bed comfortable, I had a problem with the room with a lack of hot water: so more of an invigorating shower than I like. I could have also done with knowing that the builders who were working on the building were going to start at 05:45. I now understand this isn't unusual in the city centre but a heads up for guests would have been appreciated.

If you're travelling in March 2014 - might be worth a check.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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England
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 17, 2014

This hotel is great value for money. The decor is very good for a basic hotel and the location is very central.

I stayed here with my husband last valentines weekend and we had a lovely time due to the location. The downfall is that after a day walking/bike riding around the city, the last thing that we wanted was to hike up the multiple flights of stairs to get to our room.

Room Tip: Room 111 is very high and requires good fitness to get to.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Adelaide, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2014

We had a great stay at Chic and Basic in Amsterdam. It is located very close to the main train station (10-15 min walk) and only a short walk into the city centre / red light district etc. The room was clean, the bed was super comfortable and the bathroom was clean with a good high-pressure shower. Internet was free and the wifi connection was good in our room (ground floor). We also enjoyed the free tea/coffee and light breakfast. Would definitely recommend Chic and Basic Amsterdam for couples looking for an affordable stay in Amsterdam.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tadworth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2014

I love this little hotel. it's got to be the best location in Amsterdam.

The hotel is what it says it is. Chic and Basic. What more could you want. I slept well, ate well and was looked after by some very friendly staff, who seemed to be happy to work there.

Do not expect a 4* hotel but you do get cleanliness and comfort.

Definitely a hotel to return to.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 27, 2013

We traveled to Amsterdam for part of our Honeymoon in October 2013 and found this hotel to be a great value. This hotel is walking distance to all the sights in central Amsterdam, and it is located right on the canal - very charming! The rooms were a bit small, but they were clean and well decorated. It is true that the staircases are very steep, but I believe that this is how most buildings are in Amsterdam. If you have large luggage or trouble climbing steps, you should call before booking to ensure that you can secure a room on a lower level. The breakfast was indeed very basic, but it was quite enough to get us going in the morning. The only drawback was that for web booking, I could request a canal view, and pay the highest price range just in case, (and i did mention it was our honeymoon) but there was no way to know beforehand what we would get. When we got there, in fact, there was not a canal front room available. Had I known, I would not have booked the highest price range. Since canal front rooms are such a premium in Amsterdam, it would be great if there was a separate category for this, so that guests could know for sure that their extra money was going to good use.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Max Brown Hotel

Address: Herengracht 13-19, 1015 BA Amsterdam, The Netherlands (Formerly chic&basic Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #163 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Max Brown Hotel 2*
Number of rooms: 26
Official Description (provided by the hotel):
Max Brown is gevestigd in drie monumentale Amsterdamse grachtenpanden met een 300-jaar oude gevel, op de hoek van Amsterdams meest beroemde grachten, de Herengracht en de Brouwersgracht. Je bent in Hipsterdam vanaf het moment dat je je incheckt bij de "ambassadors" van Amsterdam die achter de indrukwekkende bar staan. Je kan ervoor kiezen om direct naar je hippe kamer te gaan, maar natuurlijk kan je ook alvast even plaatsnemen aan de bar of onze social space om een drankje te doen met wat hapjes. ... more   less 
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Also Known As:
Chic And Basic Amsterdam
Chic & Basic Amsterdam Hotel Amsterdam
Chic Basic Hotel Amsterdam

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