We arrived to be whisked into a back room with scaffolding outside the windows and workmen in boots working on the room above. No mention of this at booking.
Cigarette smoke seemed to be somehow wafting into our room from below??? even though the hotel is supposed to be non smoking.
The noise of workboots woke us next morning at 8 am.
We were paying 95 euros per night. The room was small, spartan and completely lacking in character and feeling. Were it not for the location and the fact that it was a busy time in Amsterdam we would have moved to another hotel.
When we requested a room change for our second night the response - It's Friday 13th - ie.bad luck!
great customer empathy.
We stayed here over 10 years ago and a cheerful woman greeted us for breakfast. We had a positive feeling about this place on that stay. The breakfast is now self serve.
We won't be giving this place another try nor will we be buying the lonely planet guide which rated it "honest value". Travel experiences educate.
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- Also Known As:
- Prinsenhof Hotel Amsterdam