We were very happy with our stay. The staff were very welcoming and friendly, and always ready to help. They will carry your luggage up the stairs and do advance booking of tickets for the museums so you do not have to queue. Room 5 with a balcony and garden view was very quiet and comfortable with excellent bath/shower. Good breakfast. The location is convenient and central, in walking distance from the museums, close to Vondel park, with restaurants close by. You can take the 197 bus from the airport (5 euros) and then walk to the hotel whereas taxi is 45 euros. Tram 2 stops outside. We would definitely stay here again next time we go to Amsterdam.