I love Amsterdam, i have been 3 times in the past year. This was by far the worst hotel i have EVER been to. We arrived on the Friday, we were told check in was available until 10pm. we landed in amsterdam, went for a few drinks and really got into the fun spirit of holidaying in this beautiful city.
We arrived at the hotel at 9.30pm to drop off our luggage before going back out to enjoy the night life. At that moment we realised this hotel really was not for us. i have never known to meet one single person that can destroy a good mood and atmosphere to the point that this guy at reception did. He made it quite clear he didn't like us from the start, he was very creepy, he had no customer service skills and was so rude to us. we went up to our room... i lost count of how many flights of stairs we travelled with our luggage, with no help! we wernt told there was a lift in this hotel.
The room was tiny, no good for 4 people! only 2 bath robes and 2 tiny bags of haribo sweets. As my friends went to discuss this with the man he immediatley knocked on the door with extra robes.. it was almost as if there was a hidden camera in our room. very creepy.
He addressed my friend at reception with the sentence "what have you come to complain about?" she made it clear to him we were not there for trouble and that we were sorry if we got off on the wrong foot, his reply " i do not care if you want to make trouble, then make trouble"
it was obvious he did not want us there.
we were so creeped out we knew we couldn't stay there for the 2 nights we had already booked and payed for... yes it really was that bad! in the end we managed to get a room for 2 nights at the marriot hotel down the road which was worth every penny! we lost our money from the jupiter hotel but we really could not have stayed there.
Rude, creepy, awful man. do not stay here if you are going to Amsterdam for abit of fun!!! we felt like we couldn't even cough without getting into trouble!!
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- Also Known As:
- Jupiter Hotel Amsterdam