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“Owner is creepy” 1 of 5 stars
Review of Jupiter Hotel

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Jupiter Hotel
3.0 of 5 Hotel   |   2e Helmersstraat 14, 1054 CJ Amsterdam, The Netherlands (Vondelpark)   |  
Hotel amenities
Ranked #218 of 345 Hotels in Amsterdam
Hermosa Beach, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Owner is creepy”
1 of 5 stars Reviewed January 14, 2014

The location is great, the stairs are killers and you will be closely watched.
The fire alarm went off in the middle of the night so the next day when the owner came to my breakfast table I thought it might be an apology but no he wanted the price of our stay up front.
The stairs are more like a circular staircase and don't expect any help getting your luggage down.
Very odd personality on this owner, he really is in the wrong business.
The breakfast worker was always crying but she was very nice.
Hope this was because she has to work here and nothing serious.
I really don't know why he was watching everyone at breakfast but it gave me the creeps.
We didn't steal any eggs!

Room Tip: Only on the first floor!
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 4, 2013

Started badly by being told I couldnt pay by credit card! I suspect the person on reception didnt know how to use the machine, as I was later told it should have been fine!
The stairs are terrifying, but not really that unusual in Amsterdam, and there was a lift to the floor we were staying on. There were 4 of us staying in one room, it was perfectly adequate in size, and was always clean and well kept. A usual moan from British people I suppose, but there was no kettle, we'd even brought our own tea bags!
Overall, its a fine place, nothing exciting, but most people dont go to Amsterdam for an exciting hotel!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Gwann, Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 20, 2013

The location was great and staff friendly. Breakfast was awesome considering we paid so little. We rented a quad room which was small but truly just what we needed. We had no intention of spending time in the room! The stairs are quite horrible, especially when climbing with luggage, but truly it didn't dampen our stay. The only issue was the bathroom - the toilet leaked and the staff didn't do much rather than clean the mess. But we closed the door and there was no smell. It eventually stopped leaking. Otherwise all was good. December was a great time for Amsterdam!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2013

Nice stay in Jupiter Hotel. Not hot central but in walking distance to everything, public transports nearby, and actually really close to Leidsplein Square where you can find all the action you want day and night.
The hotel is small but friendly, well kept and clean. They have steep stairs, but you can use the elevator (the smallest elevator i've ever seen). Jay welcomed us on arrival, and was pretty nice an efficient. The Breakfast is basic, don't expect a 5 star buffet, but it fits the purpose, i thought it was good. The hotel was renovated not long ago and you have wifi all over.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 20, 2013

If by any chance you are handicapped or not in excellent shape...Don't stay here...The stairs are a killer and the owner is not one to help...He (as others have pointed out) is not a personable man and I think he does as little as possible to make sure the guest are pleased with their accommodations.
Breakfast is just o.k too..

Room Tip: Either stay on the first floor...Don't trust that he will have an elevator...Says it's broke...
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  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 6, 2013 via mobile

this was my third time at jupiter.still plenty items to have for breakfast,hotel well situated for all sightseeing and just a short walk from the anne frank museum and the zoo.will use this hotel next time i am in amsterdam.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jupiter Hotel

Address: 2e Helmersstraat 14, 1054 CJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Hotel Style:
Ranked #218 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jupiter Hotel 3*
Reservation Options:
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Also Known As:
Jupiter Hotel Amsterdam

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