We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Never again” 1 of 5 stars
Review of Hotel Imperial

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Hotel Imperial to your Saves list
Hotel Imperial
Thorbeckeplein 9, 1017 CS Amsterdam, The Netherlands (Rembrandtplein)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Book direct - best price!
Ranked #147 of 319 Amsterdam B&B and Inns
Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Never again”
1 of 5 stars Reviewed May 29, 2013

The only good thing I can say about this hotel is its location (noisy but only 20 minutes walk to the city centre). It´s the worst customer service I´ve ever experienced, I felt like they´re making us a favour for letting us stay there. At 9 am the cleaner started with the hover, and when I asked her if it would be possible to do it a bit later because we got there quite late due to a delayed flight she said if I didn´t want to hear the noise I could use ear plugs. I told this to the owner and he showed a very offensive and impolite attitude. It was more the manners than the content. Not the kind of place I´d ever recommend to anyone. Not good value for money either.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

110 reviews from our community

Traveler rating
    25
    37
    24
    12
    12
See reviews for
12
52
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Budapest, Hungary
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 20, 2013

The rooms and location is good but instead of breakfast you will get an advice to get a few corners away for a 1,50EUR special offer breakfast. If you bring back the bill they will refund you the 1,50EUR. I think most of the guests will skip the 1,50EUR refund, so the hotel is so 'smart' that offers officially breakfast does not really pay for that...
If you have other similar accomodation nearby, do not choose them!
Despite its description, the hotel rooms are noisy.

Room Tip: Be prepared that double room will mean a nice big bed and a mobile bed...
See more room tips
  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 12, 2013

Not bad by Amsterdam standards- decent sized room with a comfy bed, plenty of wardrobe and cupboard space Location is fantastic if you want to be in the centre of things- Rembrandtsplein is lively and full of great bars and restaurants, and is close to all the other main attractions. We had a room on the front which was a little noisy until about 2 am but it didn't keep us awake. The inclusive breakfast at Hema around the corner is very basic but enough to keep us going. All in all a good place to stay, we had some good exercise climbing the stairs and slept well.

Room Tip: Rooms at the back quieter, second floor involves a lot of stairs
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
athens
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 7, 2013

The great thing about thiw hotel is it's location. Hotel Imperial is next the REMBRANDT place and pretty much near to everything in Amsterdam. The rooms are clean and comfortable without fancy furniture but really good enough to make your stay there pleasant. Also the hotel offers free internet. The negative points are : 1. expensive for what it offers 2. you can have breakfast in a building near the hotel 3. no elevator and the stairs difficult to climb 4. no good soundproof

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourock, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

Stayed here for a long weekend. We had rooms 15 & 16. Got to say room 16 was lovely!! Very comfy bed with great pillows and the jacuzzi shower was fab!
There are pubs and nightclubs outside but honestly couldn't hear alot at night.
Friendly staff, good location, worth the money

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford, United Kingdom
Top Contributor
277 reviews 277 reviews
44 hotel reviews
Reviews in 85 cities Reviews in 85 cities
328 helpful votes 328 helpful votes
3 of 5 stars Reviewed October 25, 2012 via mobile

As a place to put your head down in between a rock and roll stay in The Dam it's fine. Good location & very basic but you haven't exactly paid a fortune have you? Don't pay for the hotel breakfast but breakfast outside in one of the many local cafes.

Oh. And book a room at the back if you want any kip!

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Imperial? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Imperial

Address: Thorbeckeplein 9, 1017 CS Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Hotel Style:
Ranked #147 of 319 B&Bs / Inns in Amsterdam
Price Range (Based on Average Rates): $$
Number of rooms: 14
Official Description (provided by the hotel):
Small, intimate hotel, located in the centre of Amsterdam on a picturesque traffic-free square, surrounded by restaurants and cafes and a short walk to museums and shopping. The hotel is cosy, comfortable and clean. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with T4B, Booking.com, Agoda and Odigeo so you can book your Hotel Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Imperial, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.